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Customer Itinerary Service Coordinator

Triptasticadventures
Posted 5 months ago, valid for 22 days
Location

New Madrid, MO 63869, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

info
  • We are looking for a remote team member to support clients by managing reservations and related services.
  • Candidates should possess strong customer service experience and effective communication skills, and be comfortable working independently.
  • This role requires a minimum of 1-2 years of relevant experience and offers a fully remote work environment with a flexible schedule.
  • The position involves tasks such as coordinating accommodations, activities, and transportation, along with maintaining accurate records.
  • Salary details are not specified, but ongoing training and professional development opportunities are provided.

Role Overview
We are expanding our remote team and seeking those who thrive in supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This is ideal for candidates who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities
Assist clients with coordinating personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Maintain accurate records and documentation
Complete required training

What We Offer
Fully remote role
Flexible schedule
Ongoing training and professional development
Supportive team environment

Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain
Must be at least 18 years of age
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer is strongly recommended)
Strong customer service experience is preferred




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