Receptionist

Job Summary

St. Joseph Catholic Church is seeking a friendly, organized, and mission-driven Front Desk Receptionist to serve as the welcoming first point of contact for parishioners, visitors, and staff. This position plays a vital role in supporting the parish’s daily operations by providing reception and administrative assistance to the pastor, parish staff, and ministries. The successful candidate will possess highly effective interpersonal skills and be able to work with a variety of people and personalities. This role requires a strong attention to detail in the midst of serving parishioners and staff throughout the day.

Job Responsibilities

• Greet visitors and provide assistance and direction re: meetings, appointments, and information regarding Sacramental processes
• Serve as the primary point of contact answering and directing incoming phone calls, taking clear and accurate messages, and responding to routine inquiries regarding parish policies, Mass schedules, and events. Update the parish main line phone recorded messages.
• Maintain Online Mass intentions program, coordinate priest payments, and monitor stipend account
• Maintain all Sacramental records:
  • Baptisms: Coordinate preparation, collect required documentation, and prepare certificates
  • Funerals: Assist with coordination and scheduling of Mass and interments
  • Weddings: Collaborate with the wedding coordinator and priests and coordinate resources for Sacrament; maintain all related sacramental records; enter responses for Fully Engaged platform;
  • Sacramental reporting: Prepare and submit annual report to the Archdiocese
• Maintain Pastor’s calendar, set appointments
• Sort And distribute incoming mail and assist with general office correspondence
• Provide general secretarial and clerical support to the pastor, business manager, parish ministries, and organizations.
• Assist with cemetery administration; update the cemetery management system, process Columbarium niche sales, order plaques, and monitor payment plans.
• Assist with other special projects and duties as needed.

Job Requirements

• Previous general office experience required; parish office experience preferred.
• Proficiency in Microsoft Word and Excel.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion and professionalism.