Assistant Manager, Housekeeping (Caesars New Orleans)

The Hotel Assistant Housekeeping Manager will assist with the day-to-day operation of the overall Housekeeping Department ensuring high quality standards are met. Assumes overall control and responsibility in the absence of the Executive Housekeeper.

Responsibilities

• Responsible for the supervision and coordination of housekeeping staff and activities.
• Assists in the training, scheduling, and monitoring of housekeeping personnel.
• Maintains department equipment, coordinates the ordering of necessary supplies, and prepares required documentation.
• Advises the management of repairs or replacements necessary in assigned areas and is accountable for the cleanliness and overall condition of hotel guest rooms.

Qualifications

• High school diploma or equivalent required. 
• Individual must be highly motivated and self-directed with a minimum of three years hotel housekeeping management experience. 
• Must have working knowledge of all Housekeeping administrative functions to include scheduling, status, payroll, and other clerical areas. 
• Must have working knowledge of equipment to include floor care, carpet, marble, & granite.
• Computer software knowledge to include Word and Excel. 
• Experience in Laundry Operations helpful. 
• Must demonstrate the ability to lead, guide, direct, develop and motivate people at all levels. 
• Strong written and verbal communications are required. 
• Excellent interpersonal, customer service, team building and problem-solving skills are required. 
• Must be able to speak, write, read, and understand English, bilingual helpful (Spanish). 
• Must have the ability to calmly handle difficult situations and be willing to work any day any shift.  Must be able to get along well with co-workers and work as a team.

Additional Requirements:

• Must be able to perform the physical job duties of line employees in emergency situations. 
• Must be able to work independently and with co-workers. 
• Must be able to respond calmly and make rational decisions when handling guest and employee conflicts. 
• Must be able to speak distinctly and persuasively to others. 
• Must be able to stoop, bend, push, pull, and carry up to 75 pounds. 
• Must be able to maneuver in hotel areas, up and down stairs and reach above shoulder level. 
• Must be able to tolerate cleaning chemicals, without developing an allergic reaction. 
• Must be able to operate equipment, including vacuum cleaners, floor machines, carpet extractors, computer, copy machine, typewriter, mop and broom.

GAMING PERMIT: N/A 

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.  

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.