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Client Itinerary Services Assistant

Triptasticadventures
Posted 2 months ago, valid for a month
Location

New Orleans, LA 70163, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Our company is expanding its remote team and seeks individuals who enjoy assisting clients with various tasks.
  • The role involves coordinating reservations for lodging, activities, transportation, and event-related services.
  • Candidates should be organized, possess strong communication skills, and be comfortable working independently in a remote environment.
  • A minimum of 1 year of customer service experience is preferred, and the position offers a salary of $40,000 per year.
  • Applicants must be authorized to work in specific countries and have reliable internet access and a smartphone.

Role Overview
Our company is increasing our remote team and is looking for individuals who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services.

This opportunity is preferrable for candidates who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Primary Responsibilities
Support clients by organizing and coordinating customized service arrangements
Research and review available options to match client needs and preferences
Secure and verify reservations to ensure details are accurate
Maintain professional communication through phone and email
Assist with schedule updates, adjustments, and general service inquiries
Keep client information and documentation organized and up to date
Participate in training sessions

What We Provide
Fully remote capability
Flexible schedule
Ongoing training and learning resources
Supportive team setting

Qualifications
Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
Must be at least 18 years old
Strong written and verbal communication skills in English
Reliable internet access and smartphone (computer is also highly recommended)
Previous customer service experience is a plus




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