Director Of Operations

129 rooms | 250 sq. ft. meeting/event space

Amenities: pool, fitness center.

Located in the heart of the Central Business District, our newly redesigned hotel is just steps from top New Orleans landmarks — only two blocks from the Caesars Superdome and Smoothie King Center, and three blocks from Canal Street and the French Quarter. Designed for both business and leisure travelers, this focused-service property delivers modern amenities, reliable consistency, and streamlined guest service. It’s an ideal environment for hospitality professionals who take pride in efficiency, cleanliness, and creating a welcoming stay for every guest.

The Director of Operations is responsible for overseeing all operational departments of the hotel, including Front Desk, Housekeeping, Breakfast, and Security. This position plays a critical leadership role in ensuring exceptional guest experiences, operational efficiency, team engagement, and compliance with all IHG brand standards.
The Director of Operations primarily works mid-shift and evening shifts to provide leadership coverage during peak operational periods, ensuring smooth coordination among departments and rapid resolution of guest and operational issues. The position serves as the acting hotel leader in the absence of the General Manager and is responsible for maintaining service excellence, driving team performance, and supporting the hotel's financial and operational objectives.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.