NEW ORLEANS REGIONAL TRANSIT AUTHORITY

POSITION ADVERTISEMENT- ULU Represented Opportunity

The Regional Transit Authority gets people moving around New Orleans. Our transit services provide mobility to residents of the city as well as tourists, providing incredible views and comfortable rides through historical neighborhoods and countless attractions. RTA’s system includes 4 streetcar lines, 30 bus routes, 2 ferry routes, and paratransit services. Our passengers take more than 19 million rides every year! Come join us and be a part of how New Orleans rolls!

JOB TITLE: DRUG AND ALCOHOL ASSISTANT

POSITION STATUS: Full-time

FLSA CLASSIFICATION: NON-Exempt

Salary range: $ 43,070- $ 51,480 annually

REPORTS TO

DRUG AND ALCOHOL PROGRAM ADMINISTRATOR

TITLES OF POSITIONS REPORTING DIRECTLY TO THIS JOB

NONE

JOB SUMMARY

The Drug and Alcohol Assistant provides administrative and operational support to the RTA’s Drug and Alcohol Program. This position assists the Drug and Alcohol Program Administrator with document management, log verification and maintenance, scheduling, and audit preparation to ensure compliance with U.S. Department of Transportation (DOT) and Federal Transit Administration (FTA) regulations. The position also provides administrative support to the Safety Department on an as-needed basis to include file management, data entry, maintenance of logs and databases, preparation of routine reports, and other duties as assigned by the Drug and Alcohol Program Administrator and other Department managers.

The role requires strict confidentiality, accuracy, and timeliness, and supports departmental operations through flexible scheduling, coordination with internal teams, and administrative assistance during audits, reviews, training, and other compliance-related activities.

Due to the safety-sensitive functions of the Department and the critical role it plays in ensuring safe, 24/7 transit operations, position responsibilities occasionally require work outside of normal business hours, including nights and weekends.

essential FUNCTIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

Maintain accurate, complete, and confidential Drug and Alcohol Program records in accordance with DOT and FTA requirements.
Assist the Drug and Alcohol Program Administrator with daily administrative tasks, including calendar management, correspondence, tracking deadlines, and follow-up on required documentation.
Perform data entry, record updates, and routine verification of logs and reports to support compliance monitoring, internal/external reporting, and continuous improvement efforts.
Track pre-employment, random, post-accident, reasonable suspicion, return-to-duty, and follow-up testing documentation to ensure required steps are completed.
Assist with scheduling and coordination of testing, training, meetings, and program-related activities.
Prepare reports, briefs, correspondence, and other documentation for internal reviews, external audits, inspections, and regulatory or other third-party requests.
Support the Department’s audit readiness by organizing files, validating record completeness, and assisting with corrective action documentation as directed.
Provide secondary support for drug and alcohol testing collections, safety-related training, compliance activities, report writing, data entry, maintenance of logs and databases, and other Department processes as needed, including occasional evening, overnight, or weekend assignments.
Assist with preparation, delivery, and distribution of training materials and communications directed to all RTA employees and/or contractors related to safety and compliance matters.
Coordinate office operations, including document scanning, filing, and supply management as directed.
Support collaboration and program delivery within the Safety and Drug and Alcohol Departments by assisting team members with administrative tasks as directed.
Support the Department’s accounting and budgeting processes in accordance with agency policies.
Maintain professionalism and confidentiality when handling sensitive employee and compliance information.
Follow all company policies, Drug and Alcohol Program requirements, and applicable federal regulations.
Fulfill other duties as assigned by the Chief Safety, Security & Emergency Management Officer and/or the Drug and Alcohol Program Administrator.

minimum qualifications

Associate’s degree in business, human resources, public administration, or a combination of education and experience (4 years’ verifiable experience and high school diploma or equivalent). 1 to 3 years’ verifiable work experience in administrative support, business administration, public administration, safety, compliance, or a related area.

PREFERRED QUALIFICATIONS

2 to 3 years of administrative, safety, regulatory, or compliance-related experience and/or experience working in a regulated, transportation, safety, healthcare, government, or compliance-focused environment. Bachelor’s degree in business administration, public administration, safety, or a related field.

LICENSING REQUIREMENTS/DEMANDS

Valid Louisiana Driver’s License or the ability to use an alternative form of transportation when needed to perform job-related duties.

Ability to travel between RTA locations within the New Orleans area as needed.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

Normal office environment. Must be able to remain stationary 50% of the time and constantly operate a computer and other office productivity machinery, such as a copy machine, computer, printer, etc. Constantly positions self to maintain files in cabinets. Ability to travel between RTA campuses (within the New Orleans area) as needed.

Drug & Alcohol-Free Workplace Requirements

This position is designated as a Safety-Sensitive, Non-U.S. Department of Transportation (Non-DOT) position under the RTA Drug and Alcohol-Free Workplace Policy.

Although this position is not subject to USDOT drug and alcohol testing regulations, employees in this position are subject to testing under RTA’s Non-DOT testing authority.

Employees must comply with all applicable RTA Drug and Alcohol-Free Workplace policies, procedures, standards, and testing requirements.

Drug and alcohol testing will be conducted in accordance with RTA policy and applicable Federal Transit Administration guidance and requirements.

The RTA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or status as an individual with a disability.

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