NEW ORLEANS REGIONAL TRANSIT AUTHORITY

POSITION ADVERTISEMENT- ULU-Represented Opportunity

The Regional Transit Authority gets people moving around New Orleans. Our transit services provide mobility to residents of the city as well as tourists, providing incredible views and comfortable rides through historical neighborhoods and countless attractions. RTA’s system includes 4 streetcar lines, 30 bus routes, 2 ferry routes, and paratransit services. Our passengers take more than 19 million rides every year! Come join us and be a part of how New Orleans rolls!

JOB Title: Human Resources Specialist – Employee & Labor Relations

POSITION STATUS: Full-Time

FLSA classification: Exempt

STARTING Salary range: $66,650.00 – $75,000.00 annually

JOB SUMMARY

The Human Resources Specialist – Employee & Labor Relations supports human resources by managing workplace disputes, tracking grievances, maintaining contract files, and ensuring company policies align with labor laws. This role helps bridge communication between staff, management, and union representatives

REPORTS TO

Manager of Employee & Labor Relations

TITLES OF POSITIONS REPORTING DIRECTLY TO THIS JOB

None

essential FUNCTIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

Interpret collective bargaining agreement provisions, rules, and regulations; advise management on labor relations matters
Support labor negotiations by conducting research, preparing materials, and assisting with contract language
Ensure compliance with collective bargaining agreements across departments
Track and manage grievances, disciplinary actions, and dispute resolution processes
Conduct workplace investigations related to employee relations, discrimination, and policy violations
Assist with arbitration preparation, including research, documentation, and witness coordination
Review and update labor policies and procedures based on negotiated agreements
Train management and supervisors on labor agreements, policies, and documentation practices
Analyze labor relations trends and prepare reports with recommendations
Maintain accurate documentation, records, and data integrity
Support implementation of negotiated pay rates and classification updates
Conduct surveys and research on wages, benefits, and employment practices
Monitor compliance with labor agreements and organizational goals
Conduct field reviews and site visits as needed
Prepare reports and present findings for leadership and departments
Respond to internal and external inquiries related to labor relations programs
Maintain the highest level of confidentiality.

MINIMUM QUALIFICATIONS

Bachelor’s degree in business administration, public administration, human resources, labor relations, or a related field. 2 years’ experience in labor relations, civil rights compliance, or related programs, and 3 years’ experience conducting workplace investigations. Must be proficient in Microsoft applications.

LICENSING REQUIREMENTS/DEMANDS

Valid Louisiana driver’s license or ability to utilize an alternative method of transportation to perform job duties (investigations, etc.)

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

Normal office environment. Must be able to remain stationary 50% of the time and constantly operate a computer or other office productivity machinery such as a copy machine, computer, printer, etc.

The RTA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or status as an individual with a disability.

Learn more about this Employer on their Career Site