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IT Desktop/Support Specialist I (Caesars New Orleans)

Caesars Entertainment
Posted a month ago, valid for 18 days
Location

New Orleans, LA 70163, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The IT Desktop / Support Specialist at Caesars New Orleans Casino & Hotel is responsible for troubleshooting and resolving IT issues while documenting all incidents.
  • This role also involves providing basic training to Support Technicians and users to enhance their technical skills.
  • Candidates should have a minimum of 2 years of experience in IT support and a passion for delivering exceptional service.
  • The position offers a competitive salary of $50,000 per year, reflecting the importance of this role within the organization.
  • Caesars New Orleans Casino is recognized as a top employer and is committed to creating extraordinary experiences for both guests and team members.

The IT Desktop / Support Specialist problem performs determination and resolution and records all trouble situations to IT. In addition, he/she provides basic training to Support Technicians and users.


 


Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.  

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.




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