Lead Bartender (Sazerac Bar)

What will I be doing?

As a Bartender, you will be responsible for delivering exceptional service and maintaining the highest standards in all aspects of your role.

Key Responsibilities:

·         Provide outstanding customer service, ensuring guests feel welcomed and valued.

·         Serve beverages and food promptly, accurately, and courteously, following standard recipes and portion control.

·         Maintain in-depth knowledge of the beverage menu, ingredients, and other hotel outlets to confidently answer guest questions and make recommendations.

·         Prepare, stock, and maintain the bar, including garnishes, perishables, and supplies, based on daily projections.

·         Handle cash and register transactions accurately, ensuring accountabilities for all beverages served.

·         Check guests for proper identification and manage guest inebriation according to training and local liquor laws.

·         Maintain cleanliness and organization of the bar and surrounding areas, adhering to operating procedures.

·         Promote Hilton services and facilities to guests and suppliers.

·         Take personal responsibility for guest satisfaction, resolving issues promptly and professionally.

·         Collaborate effectively with team members, providing support and clear communication.

·         Follow all safety procedures and report any accidents or incidents to management.

·         Perform additional reasonable duties as assigned by management.

Expectations:

·         Maintain a professional demeanor, including polite language, positive attitude, and courteous interactions.

·         Stay informed about hotel operations, restaurant hours, and local attractions to enhance the guest experience.

·         Ensure all service procedures are executed according to hotel standards.

Team Member Benefits

When you join our team, you’ll enjoy a comprehensive benefits package, including:

Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana*

Dental & Voluntary Insurance – SunLife*

Flexible Spending Account (FSA) – Through WEX

401(k) Retirement Plan – Fidelity, with up to 5% employer match**

Employee Assistance Program (EAP) – ComPsych

Free Team Member Meals

Discounted Parking

Property Discounts – Restaurants, Gift Shop, and Spa

Paid Time Off (PTO) Program

Go Hilton Travel Discounts

Tuition Reimbursement

Guild Education Program

* Medical/Dental coverage begins on the first of the month following 60 days of employment
** 401(k) eligibility begins after 90 days of employment; new hires are auto enrolled.