Account Manager

Job Summary:

As a Medical Laboratory Account Manager at Tribal Diagnostics, you will be responsible for building and maintaining relationships with healthcare professionals, clinics, and facilities. Your primary goal will be to drive new business opportunities while ensuring the satisfaction and retention of our existing clients.

Duties/Responsibilities

• Identify and prospect new clients within the medical community, including physicians, clinics, hospitals, and other healthcare providers.
• Cultivate and maintain strong relationships with existing clients to understand their needs and ensure ongoing satisfaction with our services.
• Stay up-to-date on our laboratory services and the latest developments in the healthcare industry to effectively communicate the value of our offerings.
• Conduct presentations and product demonstrations to potential clients, showcasing the benefits of partnering with Tribal Diagnostics.
• Meet or exceed sales targets and goals set by the sales management team.
• Keep abreast of market trends, competitive activities, and potential opportunities for growth within the medical laboratory sector.
• Provide regular reports on sales activities, progress, and client feedback to sales management.
• Collaborate with the sales team and other departments to ensure a seamless client experience and address any client-related issues.
• Successfully participates in and supports Tribal Diagnostics' compliance program and initiatives.

Qualifications

Education and Experience:

• Bachelor's degree in business, marketing, or a related field (or equivalent experience).

Required Skills/Abilities:

• Strong interpersonal and communication skills.
• Self-motivated, results-driven, and eager to succeed in a sales role.
• Ability to build and maintain positive client relationships.
• Proficiency in using CRM software and Microsoft Office Suite.
• Prior sales experience is a plus but not required.
• Knowledge of medical terminology and laboratory services is an advantage.

Physical Requirements:

• The ability to travel within the designated sales territory to meet with clients, attend meetings, and visit healthcare facilities. This may involve driving, walking, and standing for extended periods.
• Occasional lifting and carrying of presentation materials, product samples, and other sales-related materials, typically not exceeding 25 pounds.
• Proficiency in using office equipment, including computers, smartphones, and tablets for presentations and data entry.
• Ability to operate a vehicle safely.
• Effective verbal and written communication skills to present information clearly and professionally to clients and colleagues.
• Extended periods of sitting while working at a desk, using a computer, or making phone calls.
• The ability to work under pressure, handle rejection, and manage the demands of a sales role effectively.