Back to search
About Our Company
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description
Position Summary:
To support the Clinical Pharmacy team workflow and provide direct telephonic patient care to support overall quality of Comprehensive Medication Management services and Pharmacy related quality metrics for our high risk attributed patient population.
This role will work remotely 3 days per week and in the New Providence, NJ office every Tuesday and Wednesday.
Essential Job functions:
The Clinical Pharmacy Technician will be expected to demonstrate ability to perform the following:
Interact with all levels of medical staff to discuss relevant patient information as warranted.
Conduct chart review and patient interviews to identify patient specific reasons for poor medication adherence and resolve identified problem per protocol.
Perform medication reconciliation for patients recently discharged from the hospital or as requested by the Clinical Pharmacist per protocol. Record medication information into the "Meds" in the electronic health record and update existing information as needed to ensure accuracy of the patient home medication list.
Gather data and generate reports to improve clinical pharmacy quality metrics.
Document patient cases in electronic medical record effectively.
Appropriately identify situations for referral to Clinical Pharmacist (i.e. medication adverse event, medication ineffective, drug-drug interaction, lab test indicated).
Reinforce patient self-management of medications through provision of education on proper medication administration, medication adherence, storage, and drug disposal.
Prepare and manage patient education materials/handouts.
Make outreach to patients identified from payer medication adherence-related reports.
Participate in training and orientation of new employees as needed.
Comply with the Summit Health Management incident reporting policy and procedures.
Adhere to all Summit Health Management training and accomplishments as required per policy.
Provide other job duties as assigned.
Report issues and concerns to manager in a timely manner.
Based on chart review or patient interview, identify patient specific reasons for poor medication adherence and take appropriate action to resolve problem.
Education, Certification, Computer and Training Requirements:
Associate’s or Bachelor’s Degree
New Jersey Board of Pharmacy Technician registration
Certified Pharmacy Technician (CPhT) with PTCB
Minimum 3 years of retail Pharmacy practice
Ability to communicate in English, both orally and in writing
Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail)
Standard Office Technology in a Window based environment
BLS Certification
Valid License
The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.
Learn more about this Employer on their Career Site
