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Jamaica, NY (Onsite) | Direct Hire | $121,000–$150,000 | Hospital & Health Care | Information Technology
Support the implementation, optimization, and ongoing maintenance of Epic EHR modules to improve clinical workflows and patient care across a healthcare organization.
Position Overview
We are seeking an experienced Epic Medical Analyst to support the build, maintenance, and optimization of Epic Electronic Health Record (EHR) modules. This role partners closely with clinical, administrative, and IT teams to ensure Epic applications are configured effectively, aligned to operational needs, and fully supported post-implementation.
The ideal candidate brings hands-on Epic experience, strong analytical skills, and the ability to translate clinical and business requirements into scalable Epic solutions.
This is a fully onsite role based in Jamaica, NY.
Key Responsibilities
Epic System Configuration & SupportConfigure, maintain, and optimize Epic modules to support clinical and operational workflows.
Troubleshoot system issues and ensure optimal application performance.
Support system upgrades, patches, and enhancements through testing and validation.
Analyze current clinical and administrative workflows to identify improvement opportunities.
Partner with stakeholders to design and implement Epic-based solutions that enhance efficiency and patient care.
Translate business and clinical requirements into system configurations and functional designs.
Provide training and ongoing support to end users on Epic functionality and best practices.
Respond to user inquiries and resolve application-related issues.
Develop and maintain training materials, user guides, and documentation.
Utilize Epic reporting tools to extract and analyze data for operational and quality improvement initiatives.
Conduct system testing and quality assurance to ensure changes meet requirements and function as intended.
Participate in process improvement initiatives to enhance system accuracy, efficiency, and usability.
Work closely with clinical, IT, and administrative teams to support implementation and ongoing optimization efforts.
Ensure system requirements are clearly understood and effectively delivered.
Requirements
Required QualificationsBachelor’s degree in Computer Science, Healthcare Information Technology, Health Information Management, or a related field.
Minimum of one year of hands-on experience building, maintaining, or supporting Epic modules.
Strong understanding of healthcare operations and clinical workflows.
Excellent communication, organizational, and problem-solving skills.
Epic Certification in relevant modules such as EpicCare Ambulatory, EpicCare Inpatient, or Clinical Documentation.
Two or more years of Epic application experience.
Epic EHR applications and reporting tools
Microsoft Office Suite
Knowledge of HIPAA and healthcare data privacy regulations
Strong analytical and troubleshooting skills
Detail-oriented with strong documentation skills.
Able to manage multiple priorities in a complex healthcare environment.
Comfortable collaborating with clinical, technical, and administrative stakeholders.
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