Training Coordinator

Job Responsibilities

The HR Training Coordinator is responsible for supporting the HR Training Manager in the planning, coordination, delivery, and tracking of training and development programs across the property. This role is responsible for the administrative, logistical, and reporting components of training initiatives, ensuring training programs are executed efficiently, accurately documented, and compliant with company policies and regulatory requirements. The Training Coordinator works closely with department leaders, trainers, and HR partners to support onboarding, compliance training, and ongoing development efforts.

Essential Duties/Core Competencies

• Support the HR Training Manager in the coordination and execution of training programs, including New Hire Orientation, compliance training, departmental training, and refresher courses.
• Assist with scheduling training sessions, reserving training spaces, coordinating instructors, and preparing materials.
• Provide on-site support during training sessions, including setup, attendance tracking, and participant assistance.
• Assist with onboarding and orientation sessions as assigned.
• Maintain accurate training records, attendance logs, and completion tracking in applicable systems.
• Assist with tracking mandatory and regulatory training requirements to support compliance.
• Prepare training reports, rosters, and documentation for audits, leadership review, and regulatory purposes.
• Support the distribution and collection of training materials, acknowledgements, and evaluations.
• Assist with maintaining training content, presentations, handouts, and learning resources.
• Support updates to training materials based on direction from the HR Training Manager.
• Assist with e-learning administration, including enrollments, completion tracking, and basic troubleshooting.
• Coordinate with department leaders to confirm training schedules and attendance.
• Respond to employee and management inquiries related to training schedules, requirements, and completion status.
• Support communication efforts related to training initiatives and deadlines.
• Assist in ensuring training programs align with company policies, internal controls, and government regulations.
• Demonstrate outstanding customer and employee relations at all times.
• Perform other duties as assigned.

Work/Educational Experience

• Must be at least 18 years old and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.

• Associate’s or Bachelor’s Degree in Human Resources, Business Administration, Education, or a related field or
• Two (2) to Four (4) years of experience in training coordination, HR administration, or a related support role.
• Strong organizational and administrative skills with high attention to detail.
• Experience maintaining training records and tracking completion.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with HRIS or Learning Management Systems preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.

Essential Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical and Mental Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifteen (15) pounds, and prolonged sitting during the shift. 

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents.  Ability to respond to common inquiries from other Team Members or guests. Fluency in English required.  Ability to write detailed instructions and correspondence.  Ability to effectively present information in one-on-one and small group situations.

Mathematical Skills & Reasoning Ability:

Ability to compute complex mathematical calculations. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills. Ability to work well under pressure and deadlines.

Work Environment

The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

Pay Transparency: $21.00 - $38.98

Working at Resorts World:

Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.