Credit Executive

Job Responsibilities

Under the direction of the Credit Manager, the Credit Executive is responsible for administrative duties in related to credit applications activities according to the departmental guidelines. The Credit Executive has no credit authorization authority.

License Level: This is a gaming level position. The Credit Executive is responsible for administrative duties in related to credit applications activities according to the departmental guidelines. The Credit Executive has no credit authorization authority.

Essential Functions/Core Competencies

• Enters patron information into computer system and credit file.
• Has the ability to follow directions but be self-motivated.
• Demonstrates and provides outstanding customer service.
• Scans credit documents when necessary.
• Handles internal and external inquiries for casino credit information.
• Presents oneself in a neat and clean appearance at all times.
• Performs other tasks as assigned.
• Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive
• Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success 
• Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations
• Demonstrates the initiative to present new ideas and perspective to create positive results
• Exhibits respectful consideration of viewpoints, situations and others
• Puts the guest at the forefront of every decision

Work/Educational Experience

• Must be at least 18 years old and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
• High school diploma or equivalent
• Prior Casino Gaming experience preferred
• Typing skills required as well as basic computer knowledge
• Must be able to obtain and maintain a gaming license through New York State and other regulatory requirements as dictated by governing authorities
• Organizational and communication skills

Essential Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• A Credit Executive has the ability to effectively use Microsoft Office applications and other computer programs and can correspond effectively via email.
• Performs mathematical computations
• Accesses and inputs information in the system, including setting up player’s cards and printing duplicate players cards
• Ability to remain in a stationary position for extended periods of time

Physical and Mental Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifteen (15) pounds, and prolonged sitting during the shift. 

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents.  Ability to respond to common inquiries from other Team Members or guests. Fluency in English required.  Ability to write detailed instructions and correspondence.  Ability to effectively present information in one-on-one and small group situations.

Mathematical Skills & Reasoning Ability:

Ability to compute complex mathematical calculations. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills. Ability to work well under pressure and deadlines.

Work Environment

The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

Pay Transparency: $43,680 - $72,106

Working at Resorts World:

Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.