Housekeeping Manager

Job Summary: The Housekeeping Manager assists in managing the housekeeping and laundry departments, ensuring cleanliness standards and guest satisfaction across all hotel areas. This role involves supervising staff, handling daily operations, and supporting the Executive Housekeeper with budgeting, inventory, and compliance tasks. 

Essential Functions and Duties: 

• Assist in managing daily operations of housekeeping and laundry departments. 

• Supervise housekeeping staff, including room attendants and laundry personnel. 

• Plan and organize cleaning assignments for guest rooms and public areas. 

• Inspect guest rooms and public areas to ensure cleanliness meets standards. 

• Prepare and manage staff schedules and daily assignments. 

• Conduct performance evaluations and training for housekeeping team members. 

• Support the Executive Housekeeper in budgeting and cost control for supplies and staffing. 

• Ensure compliance with company policies, procedures, and safety regulations. 

• Communicate room status updates with the front desk and address any delays. 

• Oversee inventory management and assist with ordering supplies. 

• Maintain productivity and labor cost goals in line with hotel objectives. 

• Implement and monitor deep cleaning schedules and maintenance procedures. 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. 

Required Experience, Education, and Skills: 

• 3+ years of experience in housekeeping, preferably in a hotel environment. 

• Previous supervisory experience in housekeeping or a related field. 

• Bachelor’s degree in Hospitality Management or a related field is preferred but not required. 

• Strong leadership and team management skills. 

• Excellent communication and interpersonal abilities. 

• Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software. 

• Strong attention to detail and commitment to cleanliness standards. 

• Ability to prioritize tasks, plan effectively, and manage time efficiently. 

• Problem-solving skills with the ability to address guest and staff concerns professionally. 

• Knowledge of budgeting, cost control, and inventory management. 

Work Environment: 

• Requires standing, walking, bending, and stooping for extended periods. Must be able to lift and carry objects up to 30 lbs. regularly, with frequent handling of housekeeping carts, cleaning supplies, and equipment. 

• Full-time position with a flexible schedule, including evenings, weekends, and holidays, based on business needs. 

Other Duties:  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.