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The successful candidate will have a track record of liaising with internal and external constituents at all levels, including C-level executives, with the ability to champion strategy and recommendations. Additionally, the right candidate will have a passion for events, strong leadership, thrive in a demanding, fast-paced environment, be a team player, and be extremely proactive with our clients, always putting them first and doing everything possible to accommodate their needs.
Responsibilities:
- Plan, manage, and execute $5B+ market cap client events, live broadcast bell ceremonies, IPOs, First Trade celebrations, and VIP events
- Plan and execute issuer and non-issuer events, as well as internal and external meetings. This includes, but not limited to, analyst/investor days, press conferences, receptions, cocktail parties, dinners, product launches, and street activities
- Support remote bell ceremonies (10% - 15% travel) with opportunity to learn the planning/execution foundation and start with remote bells with no first trade component
- Support outdoor activations with opportunity to learn the planning/execution foundation and lead smaller scale activations
- Work across the organization with Catering, AV, Broadcast, Facilities, Creative Teams to successfully plan, manage, and execute events
- Be the subject matter expert for Nasdaq’s Client Experience Center event space
- Demonstrate superior customer service and hospitality to all clients
- Deliver excellent customer service throughout the lifecycle of an event, motivating other team members to perform the same.
- · Build upon existing positive relationships and continue to build new relationships with issuers and non-issuers whenever possible to increase revenue opportunities, returned visits, etc.
- Liaise with various vendors to identify unique opportunistic ways to market and generate awareness of the MarketSite and grow sales revenue
- Continually seek out and implement new tools, communications, or workflows that can streamline processes, increase efficiency and improve the customer experience.
- Exhibit leadership, contribute towards training new team members, and being a mentor
- · Proactively taking on new, impactful initiatives and exhibit a curiosity for learning
- Educate Nasdaq as a whole on the various ways MarketSite can be utilized to increase exposure and revenue opportunities.
- Leverage creative ways in which clients may use their Opening/Closing bell or event to promote their brand.
- Raise visibility for Nasdaq, its client base and external parties by promoting all facets of the MarketSite
Qualifications:
- Experience Required: 5 – 7 years of event management, hospitality, client experience, and/or broadcast production
- High degree of creativity and passion for event planning
- Enthusiastic and motivational team leader
- Self-motivated attitude and is focused on delivering results
- Accustom to delivering exceptional white-glove customer service
- Excellent influencing, problem solving, and project management skills
- Exceptional communication skills and ability to interface with C-level executives both internally and externally
- Proven track record in collaborating with various stakeholder groups
- Education Required: Bachelor’s degree, preferred in communications, marketing, or hospitality
- Helpful Experience: Microsoft Outlook, Excel, PowerPoint, Salesforce, Monday.com
This position is a hybrid role (4 days a week in office, which will be effective post the initial 90-days onboarding period, during which 5-days in office will be required).
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
What We Offer
We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.
The base pay range for this role is $88,000 - $154,000. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.Nasdaq’s programs and rewards are intended to allow our employees to:
- Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
- Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
- Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
- Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
- Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities
For more information, visit Nasdaq Benefits & Rewards Career page.
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