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Amazon Ads is seeking an experienced, organized, and data-driven Program Operations and Measurement Manager to join the Analyst Relations (AR) team. This person will own the operational backbone of the AR program - driving event execution, building and managing measurement frameworks, and establishing mechanisms that enable a high-performing AR team to operate at scale. This role reports directly to the Head of AR and supports the full function across all business areas (Ad Tech & Media, Commerce & Creative, and Measurement, Analytics & Data Science).
The right candidate brings strong program management skills, a passion for building scalable processes, and an ability to translate activity into measurable business impact. They thrive in fast-paced, ambiguous environments, can manage competing priorities across multiple workstreams, and are equally comfortable building a dashboard as they are coordinating onsite logistics for an analyst event. Experience in analyst relations, marketing operations, event management, or communications is strongly preferred.
Key job responsibilities
Reporting & Measurement
- Establish and maintain the AR program reporting and metrics framework - tracking analyst sentiment, engagements, research, and impact on business outcomes
- Own recurring reporting mechanisms including dashboards that provide visibility into AR activity, capacity, and effectiveness across the team
- Partner with AR leads to establish activity baselines, track progress against goals, and surface insights for leadership
Event Management & Execution
- Own end-to-end program management and execution of AR engagements at key events
- Partner with the cross functional stakeholders to manage logistics, budget tracking, and onsite execution for all AR event activities
- Develop and maintain event playbooks, run-of-show documents, and post-event debrief processes to drive continuous improvement
Mechanisms & Operations
- Establish and maintain the AR team's operational cadence - including intake processes, editorial calendar, and cross-functional coordination rhythms
- Build and maintain program management tools, trackers, and workflows that ensure consistent execution at scale
- Drive process improvement initiatives, documenting best practices and maintaining the AR knowledge base (playbooks, templates, operational documentation)
Basic Qualifications: - 5+ years of professional non-internship marketing experience
- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience using data and metrics to drive improvements
- Experience using data and metrics to measure impact and determine improvements
- Experience managing event logistics - from planning to execution, including budgeting, vendor coordination, and scheduling Preferred Qualifications: - Experience building, executing and scaling cross-functional marketing programs
- 5+ years of experience in Analyst Relations and Marketing Operations
- Prior experience in the advertising, adtech, retail, and/or measurement industries
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Culver City - 109,100.00 - 160,000.00 USD annually
USA, NY, New York - 120,000.00 - 179,600.00 USD annually
USA, WA, SEATTLE - 109,100.00 - 160,000.00 USD annually
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