Assistant Clinic Director

Why work at Greenwich House? 

At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job – we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people’s lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion.   

Founded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more at www.greenwichhouse.org.

The Opportunity 

Greenwich House is seeking a dynamic and detail-oriented Assistant Clinic Director to serve as a member of the clinic leadership team and maintains working knowledge of admissions and clinical operations to provide cross-functional support and leadership coverage as needed. This role plays a vital part in supporting clinic operations ensuring compliance, supporting patient engagement, and serving as a key partner to staff and managers. Working as a member of the clinic leadership team and maintains working knowledge of admissions and clinical operations to provide cross-functional support and leadership coverage as needed.

This is an exciting opportunity for someone who is passionate about people and wants to be part of a mission-driven organization making a lasting impact in New York City.

Responsibilities

•    Provide leadership coverage across clinical, operational, and admissions-related functions as assigned, maintaining the knowledge and skills necessary to ensure continuity of services and effective program operations.

•    Works within the organization by interacting with patients, clients, staff members and providers.

•    Provides clinical supervision to Social Work, Mental Health Counselors and CASACs.

•    Oversees clinical services of the clinic to ensure compliance with regulatory agencies, DOHMH, OASAS and CARF.

•    Works in a collaborative environment to ensure the delivery of services to patients.

•    Provide supervision to clinical staff, both individual and group, with supervision notes

•    Take an active lead in all agency clinical staff and interdisciplinary team meetings

•    Participate in all in-service trainings and continued ongoing education

•    Representation at meetings with regulatory agencies in regards to clinical services

•    Review staff documentation to make sure that it is person-centered and evidenced based, meets all billing requirements

•    In collaboration with senior clinic leadership maintain the clinic as audit ready for all regulatory bodies; inclusive of review of corrective action plans for monthly internal audits.

•    Review internal monthly audit and prepare response for compliance committee

•    Provide staff with training in regards to corrective action plans for monthly and agency audits

•    Demonstrate leadership and oversee crisis situations within the clinic

•    Keep Program Director informed of progress, issues, crises, incidents, and problems to be addressed.

•    Work with clinical staff to help achieve service requirement expectations; up to and including disciplinary action

•    Function as a member of the clinic’s senior leadership team

•    Participation in program development

•    Use time efficiently and be well-organized

•    Responsible for clinical services provided at Center for Healing

•    Build relationships with community partners to include but not limited to: local precinct, neighbors and community board

•    Work collaboratively with co-clinical services director, medical team, and practice manager

•    Co-manage running of weekly staff meeting

•    Assist in the management and recruitment of intern and volunteer program

•    Develop a referral network of relationships and MOUs for medical and psychiatric conditions

•    Work with Medical Practice Manager to oversee and manage intakes and discharges

•    Maintain working knowledge of admissions, intake, referral, and discharge workflows and provide operational support and leadership coverage as needed to ensure continuity of patient services.

•    Provide other clinical and/or administrative duties as requested by the Director

What You’ll Bring

•    Licensed Clinical Social Worker (LCSW), CASAC, LMHC plus four (4) years of clinical experience, 2 years supervisor experience preferred.

•    Knowledge of substance use disorder, co-occurring evidenced-based treatment methodologies and modalities

•    Knowledge of Federal, State and local documentation requirements to include but not limited to collaborative documentation, treatment planning, progress notes, assessments/screenings.

•    Knowledge and/or experience in NYC social, legal, correctional service systems and programs.

•    Good communication skills, self-starter with the ability to work independently and to interact with all levels of staff, both internally and externally.

•    Knowledge of OASAS admissions requirements, intake procedures, level-of-care determinations, and patient engagement strategies preferred.

Employment Details 

•    Department: Health Services – Center for Healing

•    Location: Onsite - 190 Mercer Street, New York, NY, 10012

•    Schedule: 35 hours/week; Monday - Friday, 6:15 AM – 1:45 PM

•    FLSA Classification: Exempt 

•    Employment Type: Full-Time

•    Reports To: Clinic Director

•    Union Representation:  Non-Union

Salary Range 

The expected base salary for this position is $85,000 annually. 

Benefits 

Greenwich House is committed to supporting the well-being of our employees as a key part of delivering a strong overall workplace experience. Full time employees are eligible for various benefits, including medical/dental/vision insurance, 403(b) plan, generous paid time off, and other benefits in accordance with applicable plan documents. Employees also enjoy exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement. 

Equal Employment Opportunity & Accessibility  

Greenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodations to qualified individuals with disabilities to ensure they can successfully perform the essential functions of their roles. If you require assistance or an accommodation during the application or interview process, please contact the Human Resources Department.