Assistant General Manager - Soho (Flagship Location)

Summary: As an A.L.C. Assistant Store Manager you will be responsible for supporting the Store Manager in business objectives including maximizing sales and providing an exceptional shopping experience for the customer.  You will become a brand ambassador through gained product knowledge, with a natural passion for styling, and an ability to develop strong relationships.   You will contribute to an overall positive, professional, productive, and team-oriented environment. This role reports directly into the Store Manager.

Responsibilities:

• Strong focus on the sales floor, motivating stylists to ensure performance standards are met
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement; ensuring the highest level of customer service is provided
• Foster a strong appointment, consignment, and event culture in partnership with our Manager of V.I.P. Client Relations and Studio Services.
• Provide weekly updates to SM/RMs on Studio KPI’s: outreach, retention rate, top clients, consignment conversion
• Achieve personal sales plan and metric goals for both store and self
• Team sells with Sales Stylists to contribute to the development of the stylist team
• Ability to sustain and expand new client relationships
• Communicate product knowledge to all associates to ensure that the team can speak to each collection’s vision and the product’s quality
• Maintain a high level of visual merchandising and housekeeping standards
• Perform all daily paperwork and other operational tasks
• Execute company policies and procedures
• Other Duties as assigned

Qualifications:

• Minimum of three (3) years of experience in luxury/contemporary retail management 
• Basic computer skills in retail point of sales system, excel, and word
• Must be able to lift, carry or move objects weighing up to 20 pounds
• Organizational skills and an eye for detail
• Demonstrate strong verbal and written communication skills. 
• A positive, high energy, entrepreneurial spirit.
• A team player who is inspired by other’s successes as well as your own.
• Able to work retail hours, including weekends and holidays.