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The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As the Assistant Manager of Starbucks at New York-New York Hotel & Casino, you will serve as a premier operational leader, championing brand excellence, driving daily performance, and safeguarding financial margins. In this role, you will lead front-of-house and backstage teams to deliver world-class guest experiences, translate corporate brand standards into flawless daily execution, and cultivate a high-performance service culture on the Las Vegas Strip.
THE DAY-TO-DAY:
Review daily schedules and manage time-off and vacation requests; coach and train team members on policies, procedures, and performance.
Supervise cashiers to ensure policies and procedures for check handling and closing are properly maintained by service staff; manage operational activities and means of access and egress to ensure full compliance with Health Department and Fire Marshal regulations.
Communicate directly with the Chef on all food service and menu-related matters.
Assist with seasonal and holiday menu changes.
Order supplies through the IP System and Purchasing.
Exercise cost controls across all aspects of restaurant operations.
Manage pricing and maintenance issues to ensure checks are processed accurately and efficiently.
Communicate directly with guests regarding special requests and large-party reservations.
THE IDEAL CANDIDATE:
High School Diploma or equivalent
2+ years of progressive leadership experience in a high-volume, premier dining or beverage environment.
Starbucks Operational Mastery: Deep familiarity with Starbucks operational routines, deployment models, peak-volume execution, and Licensed Store standards.
Strip & Casino Heritage: Prior experience navigating the unique, fast-paced operational dynamics of a major Las Vegas Strip hotel/casino resort.
Strong knowledge of inventory management, Cost of Goods Sold (COGS), labor scheduling, and margin optimization.
Proven capability to lead and develop talent, with prior experience in a unionized labor environment considered a distinct advantage.
THE PERKS & BENEFITS:
Free meals in our employee dining room.
Free parking on and off shift.
Health & Income Protection benefits (for eligible employees).
Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11412
Are you ready to JOIN THE SHOW? Apply today!
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