Assistant Store Manager - Amsterdam

Job DetailsJob Location: Amsterdam - New York, NY 10024Position Type: Full TimeSalary Range: $26.33 - $28.10 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Retail  Lead the Magic  Assistant Store Manager – Amsterdam, NYC | Salt & Straw    Full-Time | $54766 - $58,448 + Quarterly Bonus Potential     From our humble beginnings to becoming a beloved spot in our communities, our story is one of innovation, connection, and the pursuit of the perfect scoop. Each flavor tells a story, and every cone holds more than just ice cream—it holds memories, smiles, and moments of pure joy.  Using ice cream as the platform, we pioneer and share experiences that inspire and connect us all.     What Assistant Store Managers Do  Assistant Store Managers support the overall success of the shop by leading people, operation execution, and guest experience in a fast-paced retail and food service environment.  In this role, you'll partner closely with your General Manager to support daily retail and food service operations, build and develop strong teams, and create exceptional experiences for both employees and guests. You'll help drive operational excellence, foster an engaging and inclusive shop culture, and contribute to making each shop a true neighborhood destination.  You will:  Partner with the GM to achieve operational, cultural, and financial goals ⭐ Lead shifts to ensure smooth operations and exceptional guest experiences Plan and execute daily shift schedules, task assignments, and team safety Coach, mentor, and provide feedback to Team Members, Shift Coordinators, and Scoopers Support recruiting, hiring, onboarding, training, and retention of a high-performing team Manage cash transactions and inventory while ensuring product quality and food safety Assist with payroll, supplies, shop communications, and daily documentation Monitor labor and sales performance and support monthly P&L insights Partner on maintenance needs and vendor communications ✨ Deliver memorable hospitality, share flavor stories, and thoughtfully resolve guest concerns Jump in wherever needed to support the team and participate in community events   QualificationsWhy You’ll Love It Here:     We offer competitive pay, thoughtful benefits, and a people-first culture that invests in your growth.  Performance Bonus Plan: Tied to your impact and shop success Financial Flexibility: Optional earned wage access, plus a 401(k) with a 50% company match up to 1% of your salary after three months Health Benefits: Medical, dental & vision insurance options starting your first month Paid Time Off: Start with 2 weeks of PTO, with more earned over time Paid Holidays: 12 paid holidays per year Paid Sick Time: Stay home, stay well, get paid ⚖️ Work-Life Balance: Two days off in a row (a rarity in retail!) Mental Health Support: On-demand access 24/7/365 for you and your family Educational Support: Up to $1,800/year to support your learning goals Team Discount: 30% off all the magic ✨ First Dibs on Flavors: Try new flavors before the public Pet Insurance: Because pets = family ️ Additional Benefits: Flexible Spending Accounts, Accident & Critical Illness Insurance, and more    You’re a Great Fit If You:  Have a high school diploma or GED Bring 2+ years of experience in food service, fast-casual dining, or hospitality Have 18+ months of progressive leadership experience Have experience leading teams of 10+ Team Members in a high-volume, fast-paced environment Know how to coach, develop, and support people with clarity and care Are excited to grow and take on greater leadership responsibility Are 18+ and available to work evenings, weekends, and holidays   Wage Transparency    We are actively embracing pay transparency by disclosing the hiring wage for this role as $26.33-$28.10, highlighting its full earning potential within the broader range of $26.33-$32.19    Important Notes  Food Allergy Warning: This role involves working in an environment where common food allergens (peanuts, tree nuts, dairy, eggs, soy, wheat, seafood) are present.  Equal Employment Opportunity: Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants, regardless of race, gender, sexual orientation, disability, or background.  E-Verify Participation: We participate in E-Verify to confirm work authorization.    Our Values  Create the Unbelievable  Show Up Generously  Act with Thoughtful Curiosity  Share Human Kindness  Make It Count    These values guide everything we do — from the way we scoop, to how we show up for our guests, teammates, and communities.