Associate Group Director

New Client Acquisition

• Assists Group Director in developing opportunities with bank targeted Commercial and High Net Worth prospects through customer referrals, COI referrals, Networking, and other sources.

• Maintains regular contact with an active list of prospective clients. Responsible for ensuring new clients in their respective region fall within the bank’s risk protocol and framework

Client Management

• Regularly meets with top clients to ensure customer satisfaction & understand/assess for incremental needs. Determines customers’ financial needs and presents needs-based solutions. Uses independent judgement and discretion to make decisions on customer related matters within one’s authority. Escalates matters to Senior Management that are outside the authority of the role.

• Effectively partner with key product partners to bring the full strength of Flagstar Commercial & Private Bank to clients and prospects as appropriate. Responsible for ensuring team members are operating within the bank’s risk protocol and framework.

People Management / Leadership

• As applicable, responsible for talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring staff comply with compliance & 1LoD requirements.

• Opens and services accounts in accordance with policies, ensures compliance with bank secrecy act, and other regulatory function.

• Uses independent judgement and discretion to make decisions.

• Responsible for achieving growth targets as assigned by the manager.

ADDITIONAL ACCOUNTABILITIES

• Performs special projects, and additional duties and responsibilities as required.

• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.  Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

• Education level required: College, Vocational or Associates Degree (2 years')

• Minimum experience required: 6+ Years in banking with a focus on relationship management & business development.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)

Preferred Qualifications:

• Education level preferred: Undergraduate Degree (4 years or equivalent) with a major of Accounting, Economics, Finance, or Business Management.

• Formal Credit Training

Job Competencies:

• Strong knowledge of financial products/services, including lending and cash management

• Sales & Relationship Management

• Customer Service

• Communications

• Organizational Skills

• Local travel to visit clients and prospects required. 

• Ability to make independent decisions balancing risk

• Physical demands (ADA): No unusual physical exertion is involved.