AVP, Security Crisis Management (SCM)

Role Summary/Purpose

In this role you will provide administrative support services to the Chief Security Officer (CSO) Organization: Senior Vice President, CSO and the related teams within this organization; Physical Security, Executive Protection, Crisis Management, Security and Fraud Investigations and Facilities programs.  The ideal candidate must have exceptional organizational, interpersonal, communication, and computer (Microsoft Office) skills, and the ability to discreetly handle confidential information and work in a fast-paced, ever-changing environment.

Essential Responsibilities:

• Interact with SCM Senior Leadership, employees representing multi-functions, outside advisors in a professional and efficient manner.

• Planning & creating meetings and managing busy and complex calendars (including frequent calendar shifts)

• Assist in providing logistics and planning support for the Executive Protection Team to include, but not be limited to Arranging for complex travel plans and events and prepare/reconcile T&E and Purchase Card reports; Travel (book on-line flight reservations and coordinate all travel/meeting logistics)

• Effectively use computer and company software programs with strong emphasis on Microsoft Word, PowerPoint, Excel, Outlook (for appointments/email), Coupa (sourcing software) and Concur for T&E.

• Process invoices and ensure timely vendor payments

• Coordinate activities and meetings, planning for on-site and off-site events; includes coordination with outside parties

• Design and create presentation and proposal packages with some graphical content, as needed.

• Ensure documents are posted accurately and timely in preparation for meetings/conference calls

• Develop detailed requirements of projects and effectively provide direction and guidance to internal cross functional teams that align with overall project calls.

• Create and maintain project related documentation in knowledge repositories related to partner technology integration, products, and processes

• Participate in and provide administrative support for weekly project and stakeholder calls as required.

• Attend staff/team meetings as required

• Manage sourcing and purchase order processing

• Work closely with Facilities Management program, assisting in Supplier management of the vast third party suppliers.

• Assist in support of Synchrony’s Fleet Management program

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• 6+ years in a project manager/administrator role, specifically supporting corporate security and facilities operations

• 3+ years of experience working with Microsoft PowerPoint, Word, Excel and Outlook

• Ability and flexibility to travel for business as required

Desired Characteristics:

• High level of integrity, confidentiality and self-confidence

• Excellent computer skills with an emphasis on Microsoft Office and Outlook applications

• Detail oriented with excellent communication and interpersonal skills (verbal & written)

• Strong organizational, problem-solving skills with an ability to multi-task

• Demonstrative initiative, ability to work independently and must be a team player

• Ability to work in fast-paced, high stress environment, while multi-tasking and assuring confidentiality.  

Grade/Level: 10

The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. 

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: