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The role serves as a trusted advisor to AWSI Leaders and Field Enablement leadership by establishing high-trust relationships through strategic consultation and streamlined execution. The Field Enablement Lead operates at scale as an individual contributor with cross-functional global remit within a highly matrixed environment.
The Field Enablement Lead drives the end-to-end enablement journey and operates as the connective tissue between global field enablement strategy and execution, role-based frameworks into enablement that drives revenue acceleration. The objective is to accelerate field time-to-productivity, and sustain field performance with AWS customers
Key job responsibilities
Strategic Partnership & Advisory
● Build and maintain high-trust relationships with field stakeholders, matrixed field leadership, and enablement counterparts worldwide
● Provide forward-looking guidance and proactively align enablement initiatives with business priorities
● Bring a customer-centric, strategic lens to every engagement, ensuring the AWS field is equipped to win
Business Acumen & Requirements Mapping
● Maintain an understanding of AWSI’s priorities, and opportunities and map to field requirements to inform enablement strategy and solutions
● Conduct ongoing gap analysis across AWS field to identify gaps and prioritize initiatives
● Analyze field performance data using relevant KPIs (ramp time, pipeline contribution, win rates) and inspection mechanisms
● Translate insights into actionable enablement recommendations for leadership
Enablement Strategy & Roadmap
● Translate business priorities and customer requirements into sales productivity and readiness plans
● Own execution end-to-end across matrixed functions and stakeholders
● Develop and maintain annual enablement plans
● Design initiatives based on field leader requirements, business trends, skill assessments, and Voice of Field feedback
● Establish clear success criteria for all enablement and productivity initiatives
Global-Local Alignment & Program Execution
● Translate global enablement priorities into locally relevant strategies across AWSI
● Collaborate with specialized Centers of Excellence (CoEs) to tailor, activate, and enhance enablement initiatives
● Secure senior leadership commitment and drive adoption of prioritized initiatives
● Balance strategic planning with hands-on execution
Measurement & Reporting
● Define and implement success metrics that measure program adoption, field behavior change, and business impact (e.g., ramp time, pipeline contribution, win rates)
● Monitor and track progress through established mechanisms
● Deliver crisp, impact-focused reporting to stakeholders on regular cadence
Continuous Improvement & Innovation
● Gather continuous field feedback to identify barriers
● Invent and simplify solutions that remove friction
● Leverage tools and technology (LMS, sales engagement platforms) to drive scalability and ease of adoption
● Identify opportunities to leverage AI, automation, and emerging technologies to enhance enablement delivery and field productivity
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications: - 5+ years of Microsoft Excel experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent Preferred Qualifications: - 5+ years of finance, business management and sales operations experience
- Experience working within a high-growth, technology company
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 96,900.00 - 169,500.00 USD annually
USA, VA, Arlington - 88,100.00 - 154,100.00 USD annually
USA, WA, Seattle - 88,100.00 - 154,100.00 USD annually
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