Tao Group Hospitality offers competitive benefits for all full-time team members such as:

Medical, Dental, and Vision Coverage
401(k) Retirement Program with Employer Match
Life and Disability Insurance Plans
Ancillary Insurance Plans
Employee Assistance Program
Fertility & Family Forming Support and Resources
Pet Insurance
TAO Marketplace
Employee Discounts
Time off and much more!

POSITION SUMMARY:

Observe the guests, ensure their satisfaction with their experience at Tao Group, speak to management for prompt action to be taken if you note any dissatisfaction amongst the guests around the restaurant.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

Aim to give the best possible service, in the least obtrusive manner

Maintain the safety and security of the restaurant/bar premises as a priority

Inform our guests about any upcoming events at Tao Group

Keep the restrooms and exterior hall environment clean, tidy and presentable

Provide a warm and friendly welcome to all guests and to anybody who is entering through the reception area

Welcome guests with an appropriate greeting, i.e., “good afternoon madam, good evening sir”

Open bathroom doors for guests upon arrival and departures if possible

Ensure appropriate language is used when speaking to guests, use guidelines issued during training

Listen to and understand guests’ inquiries, take notes if necessary

Assist and/ or complete additional tasks as assigned

Perform all assigned duties as detailed in your opening, afternoon and closing checklists

Assist in cleaning any spillages and wet floors when required

Ensure the bathrooms are clean and functional before during and after operational hours

Clean mirrors, toilets, floors and empty trash bins regularly throughout shift

Perform regular bathroom inspections to ensure cleanliness at all times

Monitor and respond to inappropriate guest behavior by getting management and security involved immediately

Open bathroom doors for guests and escort or direct them to the appropriate bathroom

Replace supplies when par levels are low including but not limited to paper towels, soap, lotion, seat covers and toilet tissue

Monitor counters for excess water; wipe counters as needed

Notify management and/or maintenance of any issues such as broken toilets or sinks

Update on a daily basis the order sheet

Ensure that “Wet Floor” signage is used on rainy days, adjacent to any spillage and during cleaning hours

Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc

TRAINING REQUIREMENTS:

Tao Group Hospitality in-venue bathroom attendant training

EDUCATION/WORKING KNOWLEDGE:

Minimum 1 year bathroom attendant experience preferred.

Previous experience in a high-volume restaurant/nightclub/lounge preferred.
SKILLS / PHYSCIAL DEMANDS/ WORK ENVIROMENT / SCHEDULE :
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Ability to write, read, and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for Team Members, management, and guests to read
- Must be able to stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 75 lbs. with or without assistance
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

Maintain a professional, neat, and well-groomed appearance adhering to Company standards

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

Ability to maintain confidentiality

Ability to handle a fast-paced, busy, and somewhat stressful environment

Learn more about this Employer on their Career Site

Bathroom Attendant - Bar CC New York