Change Management Specialist

iShare Inc

Posted a day ago, valid for 22 days

New York, NY, US

$50 - $60 per hour

Full Time

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

Sonic Summary

The Change Management Specialist position is based in Buffalo, NY, and offers a hybrid work model with three days per week onsite.
Candidates must have at least 8 years of IT Service Management and Change Management experience, along with strong expertise in ServiceNow Change Management.
The role requires knowledge of CAB, Change Enablement, Change Calendar, and Change Governance, as well as familiarity with ITIL processes and CMDB.
Preferred qualifications include experience in financial services, ServiceNow certifications, and skills in change automation and risk assessment.
Compensation details are not specified, but flexible work-from-home options are available.

Location: Buffalo, NY
Work Mode: Hybrid – 3 days/week onsite
Type: Full-time / Contract

Key Requirements

8+ years of IT Service Management / Change Management experience.

Strong ServiceNow Change Management expertise.

Experience with CAB, Change Enablement, Change Calendar, and Change Governance.

Strong knowledge of CMDB, CSDM, CI relationships, and ITSM processes.

Experience with ServiceNow Performance Analytics, dashboards, workflows, and reporting.

Strong ITIL knowledge; ITIL 4 Foundation required.

Experience with Incident & Problem Management integration.

Knowledge of DevOps/CI-CD change management and automation.

Strong analytical, communication, stakeholder management, and leadership skills.

Financial services/banking experience is preferred.

ServiceNow CSA/CIS-ITSM certification is a plus.

Flexible work from home options available.

Learn more about this Employer on their Career Site

Apply now in a few quick clicks

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.