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Community Technician - Parkview - Sunday-Thursday 3pm-11:30pm

Bowery Residents' Committee
Posted 5 days ago, valid for 20 days
Location

New York, NY, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Community Technician position is a full-time role requiring 37.5 hours per week and involves working in a 24/7 program with mandatory overtime.
  • This position is ideal for individuals interested in social work or emergency response and does not require prior shelter experience, only strong judgment and empathy.
  • Responsibilities include maintaining a safe environment, engaging with residents, responding to crises, and providing emergency support, with training provided for necessary certifications.
  • Candidates must have a high school diploma or GED, strong communication skills, and the ability to remain calm under pressure; preferred qualifications include experience with homelessness and relevant certifications.
  • The job offers health and dental insurance from Day One, over three weeks of vacation, a retirement plan with employer match, and a salary range of $45,000 to $50,000 per year.

Community Technician

Full-Time | 37.5 hours/week | 24/7 Program | Mandatory Overtime

 

Make a Difference Every Shift 

At BRC, every shift matters. As a Community Technician, you’re a consistent, trusted presence for individuals experiencing homelessness—often supporting people in moments of crisis, uncertainty, or transition.

This hands-on, frontline role is ideal for those interested in social work, human services, public health, or emergency response. No prior shelter experience required—just strong judgment, empathy, and the ability to stay calm under pressure.

 

What You’ll Do

  • Maintain a safe, orderly residential environment through active monitoring and rounds
  • Engage residents using trauma-informed and de-escalation techniques
  • Respond to conflicts, safety concerns, and crises professionally
  • Screen residents and visitors while maintaining dignity and security
  • Provide emergency support (First Aid/CPR, Narcan – training provided)
  • Complete documentation (logbooks, incident reports, progress notes)
  • Support fire safety procedures, inspections, and compliance
  • Assist with meals, escorts, inventory, and facility upkeep

 

What You’ll Gain

  • Experience in trauma-informed care, harm reduction, and crisis intervention
  • BRC-sponsored certifications (CPR/First Aid, Narcan, Fire Safety Guard, etc.)
  • Clear pathways to case management, senior roles, and leadership
  • Structured training, onboarding, and team support
  • Tuition assistance and professional development

 

Who We’re Looking For

  • High School diploma or GED required
  • Strong communication skills and basic computer proficiency
  • Ability to remain calm under pressure and maintain professional boundaries
  • Willingness to obtain required certifications

Preferred:

  • Experience with homelessness, mental health, or substance use populations
  • Security Guard license, Food Handler Certificate, or similar certifications
  • Bilingual candidates encouraged to apply

 

Schedule

  • Full-time, 37.5 hours/week
  • Morning, evening, and overnight shifts available
  • Mandatory overtime required

 

What We Offer

  • Health and dental insurance starting Day One
  • 3+ weeks vacation, 12 holidays, plus sick and personal time
  • 403(b) retirement plan with employer match
  • Tuition assistance and paid training opportunities
  • Flexible Spending Accounts (healthcare, transit, childcare)
  • A mission-driven team committed to staff wellbeing

 




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