Digital Design Associate

Digital Design Associate

To Apply

Please submit a portfolio demonstrating creative work across both digital and print platforms with your application.

Schedule

The working schedule for this position is Monday - Friday with Saturday and Sunday off.  

Who We Are

ACC is one of the nation’s largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 20,000 animals each year. ACC is more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. With a 90% placement rate, our progressive, life-saving initiatives contribute to the successful placement of our animals. 

We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). We also help keep NYC communities safe and rescue animals in need, responding to emergencies that involve animals as well as keeping our doors open 24/7 for people and animals in need.

Summary

The Digital Design Associate supports Animal Care Centers of NYC's marketing, communications, fundraising, and adoption efforts through the creation of compelling visual content and website management. This role is responsible for designing digital and print materials, maintaining website content, and ensuring ACC's visual identity remains consistent across all public-facing channels. The ideal candidate is a creative problem solver with strong design skills, web experience, and a passion for animal welfare.

Required Qualifications:

• Bachelor's degree in Graphic Design, Digital Media, Visual Communications, Marketing, Web Design, or related field required; an equivalent combination of education and experience will also be considered.
• One to three years of graphic design, digital design, marketing, or related experience, with a strong portfolio demonstrating creative work across digital and print platforms required.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva.
• Strong organizational skills, attention to detail, and ability to manage multiple projects while maintaining brand consistency.
• Photography, videography, motion graphics, or video editing experience.

Benefits

ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities.  

Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan.

Please use this link for more details on our benefits package.

Essential Job Functions:

• Maintain and update ACC's website, ensuring content is accurate, accessible, visually engaging, and aligned with organizational goals, including landing pages, event listings, blogs, forms, graphics, and campaign pages.
• Design and produce creative assets for digital and print campaigns spanning adoption, fundraising, volunteer and foster recruitment, and communityen6gagement, including graphics for social media, email marketing, digital advertising, events, signage, and printed collateral.
• Assist with website optimization, user experience improvements, accessibility compliance, and search engine optimization efforts.

Other Responsibilities: 

• Maintain ACC's digital asset library and brand resources.
• Support photography and video projects through graphic design, image editing, and content preparation.
• Prepare print-ready files and coordinate with external vendors when necessary.
• Monitor design trends and recommend improvements to enhance engagement and effectiveness.
• Ensure consistent application of ACC's brand standards across all communications and marketing materials.
• Supportspecial events, media opportunities, and community outreach initiatives through visual storytelling.
• Collaborate with internal departments to develop creative solutions for organizational needs.
• Complete Fear Free certification within30 days of hire.
• Complete other duties as assigned by supervisor.

Preferred Qualifications:

• Experience managing and updating websites using content management systems such as WordPress.
• Experience creating graphics for social media, email marketing, and digital advertising campaigns.
• Familiarity with website accessibility standards and user experience best practices.
• Understanding of basic HTML, CSS, and web design principles.

Work Environment

This role is hybrid but with an expectation to be in office 2 days per week or as needed. The position also requires willingness to travel to ACC’s five Animal Care Centers across the five boroughs. Because ACC houses hundreds of animals across its facilities at any given time, visits to our Care Centers involve exposure to fur, odors, and other airborne particles.

ACC offers many low-cost services to pets and people in need. This includes compassionate end-of-life services for people who cannot afford to go to a private veterinary office but still want to provide a professional and peaceful transition for their beloved pet.

Reports To: Senior Manager, Brand Strategy & Engagement

Overtime: This is a non-union position and is eligible for overtime.