Director, Physical Plant Management

Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035 

What You’ll Do

As Director of Physical Plant Management (Maintenance Director) you’ll oversee the operation and maintenance of all building systems for one of our shelters for people experiencing homelessness. One of our goals is to provide our residents with a clean, safe, and well-maintained living space that feels as much like home as possible, and you will play a key role in making that happen. You’ll lead a team of Porters, Mechanics, and Maintenance Supervisors and oversee physical plant operations, utilities, housekeeping, and landscaping. Additionally, you’ll be responsible for ensuring that all building operations comply with environmental, health, and safety regulations as well as corporate policies.

Your responsibilities will include:

• Providing leadership, guidance, and supervision for the maintenance team and creating a work environment that encourages teamwork and high morale among the team.

• Diagnosing, servicing, and repairing (directly or through delegation to team members) HVAC, electrical, boilers, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, furnishings, masonry, painting/wallpaper, landscaping, snow removal, waste management systems, etc.

• Participating with the site leadership team to formulate and administer site policies and develop long-range goals, including preventive maintenance plans, facility maintenance, and construction.

• Preparing budgets and reviewing and analyzing activities, costs, operations, and forecast data.

• Building relationships with city, state, federal and local officials concerning facilities or capital projects.

You’re a great fit for this role if you have:

• High School Diploma or equivalent OR equivalent experience and skills.

• At least five (preferably ten) years of work experience that includes supervision of staff and management of facilities operations including heating, ventilation, air conditioning, electrical power, building systems, etc.

• Experience working with management-level leaders on budgeting, staffing, capital planning, resource management.

• Strong interpersonal skills to build working relationships, negotiate solutions, and lead a culturally diverse staff.

• Ability to deal with architects, engineers, construction personnel, and professional tradespeople.

• Computer literacy, particularly with Microsoft Office and property management software.

• Valid US Driver’s license.

It would be helpful (but not required) if you have:

• Bilingual (English/Spanish) fluency.