E-Commerce Lead - Kohler Ventures

E-Commerce Lead - Kohler Ventures

Work Mode: Hybrid

Location:  Hybrid, 3 days/week onsite in Palo Alto, CA or New York City, NY

Opportunity

KohlerVentures is an independent company wholly owned by Kohler Co., global leader in the manufacture of kitchen and bath products, tile andhome interiors, and an international host to award-winning hospitality andworld-class golf destinations. Our mission is to build new digitalbusinesses that empower consumers to lead healthier lives. We explore howfamiliar experiences can be enhanced and innovations developed through theintegration of leading-edge technology, science, and design. Come join us as webuild a best-in-class global multi-disciplinary team across artificialintelligence, machine learning, design, advanced software and hardwareengineering, strategy, venture investments, sales, marketing, and partnerships.Our locations are Palo Alto, CA US, New York City, NY US, Kohler, WI US, Seoul,Korea, and Tel Aviv, Israel.

We are seeking an E-Commerce Lead to manage and optimize our online sales and support an outstanding customer experience. This role requires a data-driven mindset and a deep understanding of e-commerce best practices. You will work closely with product, customer success, and marketing teams to ensure that our e-commerce platform delivers an outstanding shopping experience, aligning with our brand values.

Specific Responsibilities

• Execute on the e-commerce strategy to achieve monthly, quarterly and annual revenue targets for e-commerce sales
• Use real world sales data to guide future marketing spend and business strategy towards high quality revenue streams
• Recommend e-commerce growth strategy across new channels, target customers, and markets
• Manage the day-to-day operations of our online store, including product listings and inventory management.
• Optimize the user experience (UX) on our website to improve conversion rates, customer retention, and overall satisfaction.
• Analyze website performance metrics, sales data, and customer feedback to identify improvement opportunities and make data-driven recommendations.
• Monitor the integration of e-commerce platforms and third-party tools (payments gateways) and escalate any performance concerns to the software team
• Coordinate with stakeholders in operations to ensure accurate and timely fulfillment of orders.
• Develop and manage the e-commerce budget, ensuring efficient allocation of resources.
• Collaborate with internal partners and external agencies to implement digital marketing campaigns.
• Develop and maintain the site content calendar and provide inputs into the site creative workflow process
• Manage and optimize the company's martech stack, ensuring effective utilization of marketing technology tools
• Help implement and manage the website's SEO strategy to improve organic search rankings and drive traffic
• Advise on the brand blog, including post cadence and inputs into site workflow processes
• Monitor, analyze, and report on website performance and the site funnel using site analytics tools to identify trends and opportunities for improvement
• Stay current with e-commerce trends, technologies, and best practices to continually improve the online shopping experience.

Skills/Requirements

• Bachelor’sdegree from a top tier US college in Marketing, Business, E-commerce, or arelated field.
• 4+years of experience in DTC e-commerce management preferably in the wellness and tech industries.
• Demonstrable and quantifiable track record of driving online sales growth and improving e-commerce KPIs in a zero to one new business build or high growth business unit
• Strong knowledge of e-commerce platforms and digital marketing strategies
• Experience with web platforms and analytics tools like GA4, Adobe Analytics, and Tableau
• Demonstrated project management skills
• Strong analytical skills and data-driven approach to decision-making
• Previous experience working in a wellness or tech startup is a plus
• Experience with UX/UI principles and website design is a plus.
• Ownership of sales and marketing budget and ROI optimization a plus
• Understanding of the Amazon ecosystem a plus (Vendor Central and/or Seller Central)
• Prior experience in developing and implementing global e-commerce strategies a plus
• Positive, can-do attitude with a strong sense of ownership and ability to drive work forward
• Travel requirement: Approx. 10%

#LI-NR1
#LI-Hybrid

The base salary range for this positionis $115,100 - $143,850. The actual base salary offered to a candidate may behigher than the approved range. This will vary depending on a variety offactors including the candidate’s experience, their education, and the worklocation. This position is subject to Area Salary Differential (Cost of LivingAdjustment) that ranges from 16% of base salary for the NYC metro area. Thebase salary range including ASD for this position is $133,516 - $166,866 dependingon location. In addition, this position is eligible for a performance bonus anda special project incentive.  Available benefits include medical, dental,vision and 401k.

Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.  Kohler Co. is an equal opportunity/affirmative action employer.