Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL is seeking a Facilities Manager to support the entire Americas region and Latin America for our client 

The Facilities Manager (FM) is responsible for managing all aspects of facilities service as detailed in the scope of works section of the contract and will report to the Account Director. You will be working directly with the local client to ensure a thorough understanding of their objectives and the implementation of acceptable property-specific operating strategies that achieve these required standards.

This role also oversees the implementation of all approved initiatives and programs, by managing and coordinating the efforts of the FM team (e.g. direct reports, service providers, contractors, and building employees) to achieve the goals.

What This Job Involves

• Supporting the Account Leadership team to drive Account wide initiatives in terms of Engineering Service Delivery, Workplace / Employee Experience, Energy and Sustainability, Transformation, Client First Interface, and delivery of the Annual Account Plan. 
• Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography.
• Manage the performance and outcomes of assigned staff reporting to the position.
• Identify opportunities for improved operation and innovative solutions to drive efficiencies (process and cost) and make recommendations to JLL account leadership/manager for consideration.
• Ensure compliance with all health and safety, environment, and risk management policies and procedures across the assigned portfolio.
• Manage and track all assurance and control reviews
• Manage repairs and maintenance, minor works, and other requests, tracking to completion.
• Manage vendor performance ensuring services are delivered in accordance with the contract and to agreed standards. Document and escalate instances of poor performance.
• Coordinate internally with other teams which may include Workplace Experience / Effectiveness, Transformation, Finance, Project Management, and Engineering.
• Support and manage small construction projects as directed by the client and manager.
• Be the key point of contact and interface for third-party owners (landlords), ensuring lease compliance, accurate and timely reporting, and resolution of tenant-related issues.
• Participate and lead client planning meetings associated with upcoming initiatives or events that may impact facilities, make necessary recommendations associated with FM roles and responsibilities, and ensure that the events are supported as necessary by the team.
• Work with the client to make required recommendations related to OpEx and CapEx annual budgets and impact.
• Deliver management reports and compile monthly and quarterly reporting data as requested.
• Procurement of goods and services for client’s buildings utilizing Jones Lang LaSalle sourcing teams.
• Space evaluation and planning, updating of floor plans
• Project Management during built-out phases, liaising with architects/landlords, organizing work schedules, etc.
• Coach and guide all project teams (sub-contractors, maintenance engineers, and commissioning engineers) throughout full project lifecycles
• Be available for 24/7 emergency call support and site presence as required.

Service Delivery

Hard, Soft and Technical Services

• Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of under-performance issues.
• Establish and operate the information systems necessary for effective scheduling and recording of contract work.
• Processing and controlling of invoices and work orders, opening and monitoring budgets in the financial system (Oracle), and preparing and updating forecasts.
• Oversee and follow up on all technical maintenance for installations (AC/heating/fire extinguishing system, electrical installations, etc.).
• Negotiate, renegotiate, and maintain contracts with vendors.
• Planning and budgeting of internal fit-out works and technical installations.
• Purchasing of furniture, organization of internal departmental office/space moves.
• Assist the AD with the management of a team of Assistant Facilities Managers and Third Party Contractors including allocating resources, delegating workload, ensuring adherence to best practices, etc. (roles not present on every site).
• General administration of the department, (holidays, training, performance reviews, etc.).
• Updating and maintaining official safety documents, liaise with government authorities.
• Point of Contact for security/alarm responding

Sound like you? To apply you need to have:

• 5 years + in a Facilities Management role within a large commercial organization
• Experience in owning facilities contracts and supplier/ contractor management.
• Experience in working with quality, environmental, and EHS management systems essential
• Quality, EHS, and environmental-related accreditations are desirable
• The Facilities Management industry recognized related qualifications are desirable
• Educated to degree level or equivalent
• Vendor/contract management
• High level of IT literacy
• Practical experience in contract delivery
• Demonstrate a good working knowledge of hard and soft services

Schedule: Monday - Friday - 7am-4pm

Occasional Weekend Work Required

Pay $110,000 – 130,000 with a 10% targeted bonus

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.