First Report Representative (On-Site)

Summary

Responsible for receiving and entering first reports into claim system and sending associated correspondence for Claims Departments.

Essential Duties & Responsibilities

• Index mail.

• Input new losses into Claims System.

• Add/Transfer new losses, claim units. 

• Complete ISO claim searches.

• Send claim correspondence.

• Receive, make and transfer phone calls. 

Other Duties

• Overtime required periodically.

Qualifications

• Insurance Claims Knowledge; a basic understanding of the type of claims generated from a car accident.

• Ability to read a police report.

• Excellent Customer Service skills.

• Ability to handle high call volume.

• Ability to multitask.

• Knowledge in Microsoft Suite, Outlook, Word and Excel.

• Ability to use imaging system.

• Work well in a team environment.

Please note that this is a100% on-site position located in Long Island City, NY