First Report Representative (On-Site)

HEREFORD INSURANCE COMPANY

Posted 9 hours ago, valid for 18 days

New York, NY, US

$40,000 - $46,000 per year

Full Time

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Sonic Summary

The position involves receiving and entering first reports into the claims system and handling correspondence for the Claims Department.
Candidates should have a basic understanding of insurance claims, particularly those related to car accidents, and the ability to read police reports.
Excellent customer service skills and the ability to manage high call volumes are essential, along with proficiency in Microsoft Suite and imaging systems.
This is a 100% on-site role located in Long Island City, NY, with periodic overtime required.
The job requires prior experience in insurance claims, although the specific number of years is not mentioned, and the salary is not specified.

Summary

Responsible for receiving and entering first reports into claim system and sending associated correspondence for Claims Departments.

Essential Duties & Responsibilities

• Index mail.

• Input new losses into Claims System.

• Add/Transfer new losses, claim units.

• Complete ISO claim searches.

• Send claim correspondence.

• Receive, make and transfer phone calls.

Other Duties

• Overtime required periodically.

Qualifications

• Insurance Claims Knowledge; a basic understanding of the type of claims generated from a car accident.

• Ability to read a police report.

• Excellent Customer Service skills.

• Ability to handle high call volume.

• Ability to multitask.

• Knowledge in Microsoft Suite, Outlook, Word and Excel.

• Ability to use imaging system.

• Work well in a team environment.

Please note that this is a100% on-site position located in Long Island City, NY

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