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Google CES Engineer

CECONY
Posted 5 days ago, valid for 12 days
Location

New York, NY 10008, US

Salary

$105,000 - $145,000 per year

Contract type

Full Time

Retirement Plan
Paid Time Off
Tuition Reimbursement
Employee Assistance
Flexible Spending Account
Employee Discounts

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Sonic Summary

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  • Join our IT team as a Digital Employee Experience Google CES Engineer and advance your career while shaping the future of customer engagement.
  • This hands-on role requires designing and optimizing enterprise-scale solutions using Google’s CCaaS and CCAI platforms.
  • Candidates should have a minimum of 5 years of relevant experience in a technical leadership position.
  • The position offers a competitive salary, with a rich benefits package that includes medical, dental, and 401(k) matching.
  • Con Edison is an equal opportunity employer, committed to a diverse and inclusive workplace.

Join our IT team, advance your career, and seize the opportunity as a Digital Employee Experience Google CES Engineer. We foster a culture of knowledge sharing and actively seek innovative thinkers who aim to shape the future. In this role, you will gain valuable experience into our business operations and have the opportunity to be an integral part of something big!

The Google Engineer for Customer Engagement Suite (CES) is a visionary and hands-on technical leader responsible for designing, implementing, and optimizing enterprise-scale solutions using Googles Contact Center as a Service (CCaaS) and Contact Center Artificial Intelligence (CCAI) platforms. This individual will define technical standards, ensure architectural integrity, and guide customers through their digital transformation journeys, leveraging the latest advancements in Google Cloud technologies.


Mission Statement:


Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.


Benefits:


We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:


  • Rich medical & pharmacy benefits, including vision benefits
  • Dental benefits
  • Health Savings Accounts
  • Health Care and Dependent Care Flexible Spending Accounts
  • 401(k) with robust matching
  • Employer paid Pension Plan
  • Employee Stock Purchase Plan with a generous matching contribution
  • State of the art Employee Assistance Program
  • Paid Parental Leave
  • Generous paid time off plus paid holidays
  • Family support: emergency backup child, & elder care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program
  • Commuter Benefits
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Life and Long-Term Disability Benefits


*Please be aware that some benefits may not apply to provisional or part-time job titles.


EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

 

Technical Difficulty Statement:

For technical issues, please contact us at careerconnect@coned.com





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By applying, a CECONY account will be created for you. CECONY's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.