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Manager, Client Service

Mariner
Posted 17 days ago, valid for 18 days
Location

New York, NY 10008, US

Salary

$90,000 - $110,000 per year

Contract type

Full Time

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Sonic Summary

info
  • We are looking for a detail-oriented Manager to oversee daily operations in a fast-paced wealth environment.
  • The role requires 5-7 years of experience in financial business operations and a Bachelor’s degree in a related field.
  • Key responsibilities include managing transactions, preparing account paperwork, and liaising with custodians.
  • The position offers an innovative workplace culture that emphasizes teamwork, professional growth, and work-life balance.
  • Salary details are not specified, but the role supports a collaborative team culture and continuous improvement.

We are seeking a detail-oriented and proactive Manager to oversee daily operational functions, ensure compliance with internal processes, and support team performance within a fast-paced wealth environment. This role is responsible for inputting and reviewing transactions, managing workflows, and fostering a collaborative and accountable team culture.

Responsibilities:

  • Input and review money movement transactions within Wealthscape and Charles Schwab.

  • Responsible for managing the day-to-day execution of operations tasks, including preparing and reviewing account opening paperwork and account maintenance.

  • Proficient in what is needed to open Taxable, Retirement, Trust, & Business accounts within Fidelity & Charles Schwab to aid in reviewing requests.

  • Serve as liaison between Wealth Teams and custodians. Proactively contact custodians daily to resolve issues and ensure requests are being processed with accuracy.

  • Delegate tasks and assist with team members workloads to ensure smooth execution of workflow.

  • Foster accountability, collaboration, and continuous improvement within the team.

  • Manage quarterly projects, maintain internal spreadsheets, and oversee completion of team members daily tasks.

Qualifications:

  • Education: Bachelor’s degree in Business Administration, Operations Management, or related field.

  • Experience: 5-7 years of experience in financial business operations, ideally within a fast-paced, growth-oriented environment.

Skills:

  • Experience with Salesforce

  • Experience with Fidelity (Wealthscape) and Charles Schwab Platforms.

  • Strong analytical and problem-solving abilities.

  • Excellent project management skills, with experience managing cross-functional teams.

  • Strong communication and interpersonal skills, with the ability to work effectively with all levels of the organization.

  • Proficiency in Excel

#LI-MK1

We welcome your interest in being a part of our firm. We believe in giving associates progressive opportunities, actively nurturing professional growth and giving back to the community. We are dedicated to building a diverse culture where everyone has the support they need to achieve their career goals. We offer an innovative workplace and a culture that fosters camaraderie, teamwork and work-life balance.


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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

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