Manager, Marketing Insights

OVERVIEW OF THE COMPANY

JOB DESCRIPTION

FOX is looking for a strategic and analytical Manager, Marketing Insights to join our team. In this role, you will leverage data and analytics to support subscriber acquisition, retention, and engagement strategies. The ideal candidate is a collaborative problem-solver who can turn data into actionable business insights.

A SNAPSHOT OF RESPONSIBILITIES:

• Serve as a key strategist for marketing, acquisition, win-back, and retention efforts, turning data insights into concrete recommendations on offers, timing, and targeting

• Own recurring reporting on subscriber acquisition, retention, churn (voluntary and involuntary), and cancellations

• Build and maintain dashboards tracking key subscription metrics (churn rate, cancel rate, plan mix, etc.)

• Partner with Marketing to analyze campaign performance across channels and connect marketing spend to downstream subscriber acquisition and retention

• Conduct cohort analysis to identify trends by acquisition channel, offer, plan type, and tenure

• Investigate drivers behind churn and cancellation trends and flag actionable takeaways to stakeholders

• Translate data into clear, digestible summaries and recommendations for marketing and cross-functional stakeholders

• Maintain and improve recurring reporting processes to reduce manual work and improve accuracy

• Flag data quality issues or tracking gaps to Data Engineering/Analytics Engineering partners

WHAT YOU WILL NEED:

• Experience in marketing analytics, subscription/growth analytics, or a related quantitative/reporting role

• Strong SQL skills required — able to independently write queries involving joins, aggregations, and CTEs against large datasets; this is a must-have

• Marketing intuition — an interest in and feel for how acquisition channels, campaigns, and offers affect subscriber behavior, not just the ability to pull numbers

• Experience analyzing or reporting on subscription/lifecycle metrics (acquisition, churn, cancellations, retention) a plus

• Comfort working in a BI/visualization tool (Looker, Tableau, Power BI, or similar)

• Strong Excel/Google Sheets skills for ad hoc analysis

• Good communication skills — able to explain data findings clearly to non-technical stakeholders

• Experience with using AI tools such as Claude, ChatGPT, or Cursor

• Familiarity with subscription billing platforms (e.g., Recurly, Zuora, Stripe Billing)

• Understanding of marketing attribution

• Prior experience in media, streaming, publishing, or another content subscription business

• Bachelor's degree in a quantitative field (Statistics, Economics, Math, Business Analytics) or equivalent practical experience

#LI-BC1

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

View more detail about FOX Benefits.