Nursing Scheduler

Nursing Scheduler - Home Health
Onsite: Brooklyn or Staten Island Office

Girling Home Health Care of New York, part of the Valence Care Family of Companies, is seeking a Nurse Scheduler to provide administrative and clerical support to the RN department, staff and Director of Patient Services

 Responsibilities:

• Coordinate daily RN/HHA case placements and assignments based on requests from Intake and Case Management.
• Communicate therapist assignments and scheduling updates to Case Managers and clinical/rehab leadership.
• Process service changes, continuations, and follow-up requests as needed.
• Enter and maintain accurate case and scheduling information in McKesson and internal tracking systems.
• Maintain placement logs and related documentation.
• Provide coverage for other administrative/clerical staff as needed.
• Provide responsive customer service and support to therapists and internal teams.
• Escalate scheduling or operational issues to the appropriate supervisor.
• Maintain patient confidentiality and comply with HIPAA and company policies.
• Report suspected compliance violations to the appropriate supervisor or Compliance department.
• Perform other duties as assigned.

QUALIFICATIONS:

• High school diploma or equivalent, some college preferred.
• Minimum of two years working in a busy environment using the telephone, fax, computers, scheduling modules and filing.
• Ability to handle multiple clerical tasks simultaneously and stay organized.
• Computer literate, proficiency in scheduling systems.
• Strong communication skills and ability to communicate effectively with healthcare professionals.