Office Manager

About Avoca

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, including booking jobs, qualifying leads, and driving higher revenue—all at a speed and consistency unmatched by human call centers.

We’ve expanded to 100 employees in under two years, backed by a high-energy, in-office culture across our NYC headquarters and Santa Barbara office. In a $500B+ market where missed calls mean lost business, we’re building the category-defining platform for AI-driven customer engagement.

We’re serving the largest brands in home services, and grew 10x in 2025. With a high-performance, in-office team in NYC, we’re moving fast to capture a massive, underserved market where 85% of missed calls go to competitors. Every hire here has an immediate and visible impact.

About the Role

We're looking for a proactive, detail-oriented Office Manager to own the day-to-day operations of our workspace. You'll be the go-to person for everything that keeps the office running, and the person who makes sure it runs well before anyone has to ask.

This is a high-ownership, execution-focused role with direct impact on how the team experiences the office every day.

What You’ll Do

• Own inventory, ordering, and restocking for office supplies, kitchen consumables, and tech accessories

• Manage vendor relationships across building management, food and beverage, cleaning services, and AV

• Oversee building access protocols, visitor check-in, and facilities coordination

• Maintain shared tech inventory and ensure conference room A/V is always functional

• Keep shared spaces bookable, stocked, and equipped as the team grows

• Support new hire onboarding logistics and help coordinate office events and social programming

• Track office spend, manage purchasing within approved limits, and oversee vendor contracts and subscriptions

What You’ll Bring

• 2 to 5 years of experience in office management, facilities, or workplace operations

• Organized, proactive, and resourceful — you fix things before anyone has to ask

• Strong communicator comfortable working across teams and managing vendor relationships

• Familiar with tools like Slack, Notion, and Google Workspace

• Bonus: experience in a startup environment or with office event planning

Why Avoca

At Avoca, you'll be part of a team building a category-defining company at the center of a massive market opportunity. We're fast-moving and collaborative, with a culture built for people who thrive on speed, iteration, and impact.