Project Manager II, Development Operations

 Exciting Opportunity at MSK: MSK’s Development Operations team is seeking a strategic and highly skilled Project Manager to lead complex, cross-functional initiatives that strengthen the systems, processes, and technology that support MSK’s fundraising.

In this role, you will help shape operational strategy, guide multi-workstream projects from concept through completion, and partner closely with stakeholders and senior leaders to advance MSK’s mission through improved infrastructure and organizational effectiveness. 

The Office of Development fuels MSK’s groundbreaking research, patient care, and education through philanthropic support. Development Operations serves as the technical and operational backbone of this work — managing enterprise CRM systems, data governance, project management frameworks, and learning programs.  

As a key member of the Project Management Office (PMO), you will drive organizational change and operational efficiency, ensure project alignment with departmental priorities, and help create scalable solutions that enhance MSK’s fundraising capabilities. 

Role Overview 

• Lead end-to-end planning and execution of complex, multi-phase projects that support fundraising, technology, and operational objectives. 

• Develop and implement project methodologies, governance structures, and documentation standards. 

• Build and maintain comprehensive reports to track milestones, risks, dependencies, and resource allocation. 

• Partner with leaders, technical teams, and departmental stakeholders to deliver system enhancements, software development initiatives, and process improvements. 

• Anticipate and mitigate risks; recommend data-driven course corrections to ensure project success. 

• Serve as a primary liaison across cross-functional teams and vendor partners, ensuring clarity, alignment, and timely communication. 

• Interpret external regulations and MSK policies to ensure compliance and inform decision-making. 

• Support change management, adoption planning, training, and communication efforts associated with new tools and workflows. 

Requirements 

• 5+ years of progressively responsible project management experience, ideally in a technical, operational, or enterprise systems setting. 

• Experience with enterprise CRM systems such as Blackbaud. 

• Familiarity with Airtable, Jira, and related project management tools. 

• Fundraising, mission-driven, or nonprofit industry experience highly preferred. 

• Proven experience leading software development, system integrations and implementations, or data-related initiatives. 

• Strong ability to lead organizational change and navigate complex environments with shifting priorities. 

• Demonstrated success working with cross-functional teams and senior leadership. 

• PMP certification (or willingness to pursue) is strongly preferred. 

Core Skills 

• Strategic Thinking: Ability to evaluate challenges, anticipate impacts, and guide projects toward long-term organizational goals. 

• Communication: Excellent written and verbal communication skills; able to translate complex information for varied audiences. 

• Collaboration: Skilled at building partnerships, aligning stakeholders, and facilitating productive discussions. 

• Adaptability: Comfortable managing ambiguity and adjusting plans in dynamic environments. 

• Problem-Solving: Resourceful, solutions-oriented, and resilient when faced with obstacles. 

• Learning Agility: Rapidly absorbs new concepts, systems, and technologies. 

Additional Information 

• Schedule: Monday – Friday, 37.5 hours  

• Location: Remote, on-site optional 

• Reporting to: Manager, Project Management, Development 

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