Records Associate

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Opensity Solutions is seeking a records clerk to assist with a major scanning project which will then be saved in the firm’s iManage Work document management system. The ideal candidate will possess record keeping experience in a professional services environment. As a Records Associate, your role is to assist in the effective management and organization of records within the organization. Your attention to detail and adherence to data protection and privacy regulations will be essential in safeguarding sensitive information and maintaining compliance.

Essential Job Functions

• A general understanding of Records management software and its practical application is required. Having tech savvy and comfort with learning new software is key.

• Familiarity with any kind of scanning is critical.

• This role demands outstanding organizational skills, extreme accuracy, and meticulous attention to detail. 

• Candidates should demonstrate a professional demeanor and the ability to independently manage a high-volume workload. 

• Overtime is required. 

• The ability to lift boxes weighing approximately 20–25 pounds are necessary.”

Qualifications & Requirements

• Excellent interpersonal skills with the ability to manage sensitive situations with discretion and diplomacy.

• Motivated self-starter with a strong sense of urgency and accountability.

• Exceptional customer service mindset with the ability to anticipate needs.

• Strong organizational and multitasking skills, with the ability to prioritize competing demands.

• Proven ability to meet deadlines and consistently follow through.

• Clear, professional written and verbal communication skills.

• Collaborative, positive, and team-oriented approach.

• High level of professionalism, discretion, and integrity.

• Sound judgment and effective problem-solving abilities.

• Calm, patient, and composed under pressure with a strong work ethic.

• Resourceful, adaptable, proactive, and solutions oriented.

Compensation

The Compensation range for this role is up to $26.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. 

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. 

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. 

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.