Sales Administrator

In this position, you will: 

• Support an Account Manager by coordinating multiple fragrance development projects from initiation through completion, primarily on new business opportunities.

• Enter and maintain projects in Givaudan's project management systems, ensuring information remains accurate and up to date. 

• Coordinate project timelines, customer requests, and shipment of fragrance samples. 

• Manage pricing, stability, regulatory documentation, and safety document requests for customers. 

• Coordinate internally on new business wins, working closely with Pricing, Regulatory, Stability, Vendor Management, and other business functions. 

• Source market products and gather business, technical, and creative information to support customer projects. 

• Respond promptly to internal and external customer inquiries while providing professional, solutions-oriented service. 

• Maintain ongoing communication with customers and internal stakeholders regarding project status, timelines, and priorities. 

• Coordinate activities across Evaluation, Marketing, Perfumery, Labs, Customer Service, Planning, Production, Purchasing, Operations, Distribution, QC, and other departments as needed. 

• Ensure project documentation, records, and customer information remain organized and current. 

• Support continuous improvement initiatives that enhance customer experience and operational efficiency. 

What You Bring 

• Bachelor’s degree preferred. 

• Associate degree or equivalent administrative experience will also be considered. 

• Minimum two (2) years of experience in an administrative, customer service, sales support, or project coordination role. 

Technical Skills 

• Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously. 

• Excellent customer service and relationship management skills. 

• Strong written and verbal communication skills. 

• Proficient in Microsoft Office, particularly Excel, Outlook, and PowerPoint. 

• Experience working with ERP, CRM, or project management systems preferred. 

• Strong attention to detail and ability to meet deadlines in a fast-paced environment. 

• Self-starter with excellent problem-solving skills and the ability to work independently. 

• Collaborative team player with a proactive, customer-focused mindset. 

Compensation & Benefits 
Salary range: $60,000 – $65,000 annually (Givaudan takes into consideration a wide range of factors that are utilized in making compensation decisions, including, but not limited to, skill sets, experience and training, qualifications/certifications, education, and internal equity.) 
Comprehensive benefits package including medical, dental, and vision coverage 
Competitive 401(k) plan with strong company match 

Work Environment: This is a fully on-site role 

#LI-Onsite 
#ZR