Senior Client Data & Analytics Lead

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. 

Kraken Customer

What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.

Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.

Who are we looking for?

We’re looking for an influential data and analytics leader who’s excited to work directly with clients — coaching them to get high business value from Kraken’s data and develop a transformative data organization. 

You should bring experience leading a high-performing analytics or data team; a love of working with clients; and a passion for driving the clean energy transition. (Energy experience nice-to-have, but not required.)

The role

You’ll work directly with Kraken clients to help them develop a modern, transformative data and analytics practice as part of their broader Kraken transformation. You’ll:

• Guide them as they build critical reporting & analytics on Kraken data

• Coach client teams on “what good looks like” in analytics practices — including roles, tools, and processes.

• Occasionally get hands-on with sample SQL or BI to help unblock or demonstrate.

• Translate client needs into clear input for Kraken product and engineering

This is a hybrid role: part coach, part practitioner, part translator — helping clients both adopt Kraken data smoothly and build a lasting data operating model to power their transformation. This is perfect for someone with strong data leadership chops who wants more client face-time and a high-impact role. 

This hire will also play a pivotal, strategic role in helping build Kraken’s client-facing data practice, establishing vision, playbook, and best practice advice.

• Guide clients in building critical data outputs on top of Kraken data, through working sessions, trainings, and occasional SQL/BI examples.

• Coach client data teams on best practices and help them spot gaps in skills, roles, tools, or process.

• Help clients define reporting & analytics outcomes and identify key Kraken product roadmap elements needed to enable those client outcomes 

• Train Kraken’s broader client delivery team on how to ask effective data questions and leverage data to drive business impact.

• 5-8+ years of experience in data analytics, business intelligence or related field (e.g., analytics manager or director, data consultant, lead data analyst, analytics engineer)

• Familiarity with SQL and modern BI tools – enough to recognize and speak to what “good” looks like & construct examples

• Excellent communications, collaboration and presentation skills

• Experience building or influencing data culture 

• Strong grasp of modern data practices (team, tools, ways of working)

• Experience working in an agile, product-led context

• Excitement for a fast-paced, high-autonomy, fun environment

• Strong influencing skills and ability to challenge traditional ways of thinking

• Great medical, dental, and vision insurance options including FSAs.
• Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.
• 401(k) plan with employer match.
• Parental leave. Biological, adoptive and foster parents are all eligible. 
• Pre-tax commuter benefits.
• Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance. 
• Equity Options: every Octopus employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such. 
• Modern office or co-working spaces depending on location.
• We're hiring a high mid / low senior for this role. The salary range in NYC ranges on average from $140,000-$200,000 depending on level, relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process. While the broad salary range is listed, not all candidates will be placed at the top of the range—this will be determined by the overall fit for the position. If you have questions about this, just ask! Our recruiters are happy to provide more context. 

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at inclusion@kraken.tech and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.

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