About the Role

This is a high-ownership, hands-on Senior DevOps Engineer role at a fast-growing, AI-native consumer intelligence SaaS startup (11–50 employees) headquartered in New York City. The platform is trusted by enterprise-scale customers — including Fortune 500 retailers — for critical data and decision-making workflows.

You'll own the infrastructure end-to-end: architecting, building, and maintaining the cloud systems that keep the platform secure, scalable, and highly reliable. You'll work closely with backend and ML engineers, championing GitOps and infrastructure-as-code across the organization.

What You'll Do

Architect and build secure, scalable cloud infrastructure using IaC (Terraform / Terragrunt) on AWS
Design and maintain robust CI/CD pipelines; convert manual processes into automated, repeatable workflows
Own production reliability — set up observability stacks, define SLI/SLOs, and lead incident response
Implement and champion GitOps workflows for all infrastructure deployments
Build compliance-ready infrastructure (SOC 2, GDPR) with IAM best practices and secrets management
Optimize cloud costs while maintaining performance and reliability at scale
Create developer tooling and documentation that accelerates engineering workflows across the team
Mentor team members on DevOps best practices and help guide overall infrastructure strategy

What We're Looking For

Required

5+ years owning infrastructure end-to-end in production environments (hands-on work within the last 2 years, not purely architectural)
Deep expertise with Kubernetes (EKS strongly preferred)
Proven experience building and managing AWS infrastructure for B2B SaaS products
Designed and maintained CI/CD pipelines in production
Broad DevOps scope: infrastructure, deployment, and monitoring — not just CI/CD
Experience at VC-backed startups or mid-sized technology companies
Currently resides in the greater NYC area

Nice to Have

Deep hands-on expertise with Terraform and Terragrunt
Familiarity with Python and/or Bash scripting
Background in AI/ML platform infrastructure or high-volume data pipeline environments
Experience at companies such as Meltwater, Qualtrics, Medallia, NielsenIQ, Kantar, Talkwalker, or similar enterprise SaaS / consumer intelligence firms

Note: Visa sponsorship is not available for this role.

Compensation & Benefits

Salary: $160,000 – $200,000 USD annually, depending on experience
Equity participation at a well-funded, early-stage startup
Opportunity to be a foundational infrastructure hire with significant technical influence

Location

This is an on-site role based in New York City, NY. Candidates must currently reside in the greater NYC area.

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