Senior Director, Training & Development

Job Title: Senior Director, Training & Development 

CASES is seeking a dedicated Senior Director, Training and Development who will lead the architecture and implementation of a centralized, mission-driven learning culture that ensures all staff have the knowledge, skills, and supports needed to be successful in their roles. This leader will develop a strategic vision for learning and professional growth that reflects the needs of a diverse workforce delivering critical services in behavioral health and criminal justice settings.

This role provides senior-level leadership over organizational training, continuing education, Clinical support, and professional development. The Senior Director will manage a multi-level team while also collaborating with other teams. This role also sits on our Senior Leadership Team (SLT), a cross organizational leadership team who problem solves org-wide issues. All members will serve as Co-Chair of SLT for a 12-month period. 

Salary: The salary range for this role is $115,000 - $125,000 per year

Shift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PM

Location Address: 4 West 125th Street, New York, N.Y. 10027. Our office is easily accessible by public transportation. You'll also be traveling to our Brooklyn and Bronx offices. 

Workplace Flexibility: Flexible - Staff have flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work. 

What You Will Be Doing: 

Organizational Training Strategy & Culture

• Develop and lead a centralized training and workforce development strategy aligned with the organization’s mission, values, and service priorities.
• Foster a culture of continuous learning that supports staff across a wide range of roles, skill levels, and professional disciplines.
• Identify current and emerging training needs across programs, using data, feedback, and organizational priorities to guide planning.

Leadership & Team Management

• Supervise and mentor a high-performing training team
• Provide clear direction, accountability, and professional development opportunities for training team.
• Ensure strong collaboration between training staff and program leadership.

Clinical Training & Workforce Development

• Ensure licensed staff have adequate access to required continuing education (CE) credits and professional development opportunities.
• Oversee training infrastructure supporting clinical internships, ensuring alignment with educational standards and organizational needs
• Serve as an option to provide clinical supervision to staff seeking advanced licensure i.e.: LCSW, LMHC
• Be a resource for complex clinical cases across the organization
• Support training needs related to evidence-based practices in behavioral health and criminal justice settings.

Learning Management System (LMS) Oversight

• Provide high level oversight of the organization’s Learning Management System.
• Supervise the Systems Manager to ensure the Cornerstone LMS platform effectively supports onboarding, compliance, and ongoing professional development.
• Ensure training data, reporting, and tracking meet internal and external standards

Compliance & Risk Mitigation

• Ensure all mandatory and compliance trainings are current, accessible, and completed in accordance with regulatory, contractual, and accreditation standards.
• Collaborate with quality assurance, compliance, and leadership teams to address gaps and reduce organizational risk.

What We Are Looking For: 

• Licensed Clinical Social Worker (LCSW) or Clinical Psychologist in good standing
• Minimum of 8 years of relevant experience with 3 years of leadership and management experience, with demonstrated leadership of teams
• Strong understanding of behavioral health systems and/or criminal justice–involved populations, including CASES or similarly complex service environments
• Demonstrated experience developing or leading training programs for multidisciplinary staff
• Experience supporting licensed staff in gaining clinical advancement
• Knowledge of continuing education requirements for licensed professionals

Preferred: 

• Senior-level leadership experience in training, professional development, or workforce development
• Experience overseeing learning management systems and training infrastructure
• Familiarity with adult learning principles, instructional design, and workforce development best practices

Employee Benefits:  

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:  

• Medical 
• Dental 
• Vision 
• Vacation and Paid Time Off – starting at 25 days off annually, Plus an additional summer selfcare day.
• 12 Paid Holidays per year.  
• Retirement 403(b) Competitive matching up to 6%. 
• Employee Referral Program. 
• Visit www.cases.org/careers/ to learn more about benefits offered by the CASES. 

Our Values

At CASES, we like to move with PURPOSE, which reflects our values:

PEOPLE| Hold people’s stories with dignity

UNITY| Commit to a shared mission

RESPECT| Celebrate the strength of diversity

PROGRESS| Always work to improve

OPTIMIZE| Make the best use of resources

SOLUTIONS| Work together to solve problems

EMPATHY| Seek to understand others

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.  

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.