Senior Manager- Platform Engineering/DevOps

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Senior Manager, Platform Engineering /DevOps

Who are you

You are an experienced Senior Manager / emerging Staff-level leader in DevOps and Platform Engineering with strong technical depth and demonstrated leadership in delivering enterprise-scale cloud platforms. You bring a balanced mix of hands-on engineering expertise, team leadership, and execution rigor.

You excel in driving outcomes in complex, multi-stakeholder environments, guiding teams to deliver secure, scalable, and high-quality platform solutions. You are comfortable leading engineers, managing stakeholders, and owning delivery across multiple workstreams.

You demonstrate:

• A strong ownership mindset with accountability for delivery and outcomes
• Ability to translate business needs into actionable engineering roadmaps
• Solid expertise in cloud-native platforms, DevOps practices, and SRE principles
• Capability to lead teams and influence without requiring extensive tenure

Role Responsibilities

Development & Enforcement

• Own and execute the H100 platform engineering roadmap, aligned to enterprise priorities and program milestones
• Drive delivery of GCP-based platform capabilities (GKE, networking, IAM, CI/CD, observability)
• Establish and enforce engineering standards, best practices, and ADR compliance
• Ensure adherence to security, compliance, and governance requirements (SOC2, HIPAA)

Collaboration & Expertise

• Partner with client stakeholders and cross-functional teams (security, networking, applications)
• Provide clear status reporting, risk identification, and mitigation strategies
• Coordinate dependencies across teams and delivery streams
• Act as a technical and delivery point of contact for platform-related discussions

Analysis & Configuration

• Oversee implementation of GCP landing zone components (resource hierarchy, IAM, networking)
• Guide adoption of GitOps models and CI/CD frameworks (Config Sync, ArgoCD, GitHub Actions)
• Monitor platform SLOs and operational metrics (uptime, MTTR, deployment frequency)
• Identify risks, capacity constraints, and improvement opportunities

Operational Support

• Lead incident response and escalation management, including post-mortems
• Ensure availability of runbooks, documentation, and operational procedures
• Support SRE practices and production readiness models
• Maintain platform reliability and operational stability

Mentorship & Training

• Lead a team of engineers (FTE  + Contractors)
• Provide guidance, mentorship, and performance direction
• Support knowledge sharing and onboarding for contractor teams
• Promote a culture of continuous improvement and accountability

Innovation and Research

• Identify opportunities for automation and platform optimization
• Support integration of AI-driven operations and intelligent tooling
• Evaluate tools related to cloud security posture and DevOps efficiency
• Encourage adoption of modern platform engineering practices

Strategic Planning

• Drive sprint planning, backlog prioritization, and Agile execution
• Manage resource allocation and contractor utilization
• Track SOW deliverables, milestones, and dependencies
• Provide regular reporting on progress, risks, and capacity

Required Qualifications

• 7+ years of experience in DevOps, platform engineering, or SRE
• 4+ years of experience in team leadership, management, or technical lead roles , leading mid-sized teams (5–10 engineers)
• 3+ years of experience with technical foundation in:
  • Google Cloud Platform (GCP) (GKE, IAM, networking, monitoring)
  • Kubernetes and container-based systems
  • CI/CD pipelines and GitOps workflows
  • Infrastructure-as-code (Terraform, KCC, Kustomize)
• 4+ years of experience with:
  • Agile/Scrum delivery and sprint execution
  • Incident management and operational support (SRE practices)
  • Cross-team coordination and stakeholder communication
• 1+ years of AI-driven operations or automation frameworks
• 3+ years of experience designing, implementing and troubleshooting cloud networking, including VPCs routing, load balancing, firewalls, DNS, hybrid connectivity and secure communication between applications
• 3 + years of experience working in support , production environment and periodic on call rotation
• 3+ years experience with any of the following databases SQL, Oracle, Mongo DB, Cassandra , Cloud Spanner , Kafka

Preferred Qualifications

• Ability to manage delivery in structured programs with multiple dependencies
• Experience in regulated industries (e.g., healthcare)
• Certifications such as:
  • PMP, Scrum Master (CSM), or SAFe
  • GCP Professional Cloud Architect
• Exposure to:
  • Cloud security tools (Wiz, SCC)
  • Networking/security platforms (Palo Alto, F5)

Education

Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience (High School diploma + 4 years of relevant experience)

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.