Senior Program Manager, Regulatory Compliance

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 10 years of experience in regulatory requirements.
  
• Experience with cross-functional collaboration with multiple teams.

Preferred qualifications:

• Demonstrated ability to independently own and deliver large-scale, cross-functional initiatives (such as regulatory implementations) under strict enforcement deadlines.
• Exceptional communication and storytelling skills, with a track record of acting as a trusted consultant to executive leadership and guiding cross-functional teams without direct authority.
• Enthusiasm for learning and experimenting with emerging AI capabilities to improve efficiency in a risk and compliance context.

About the job:

As a Functional Compliance IC, you serve as a domain expert establishing standards to ensure compliance across gUP. You navigate complex regulatory requirements, bridge business goals with compliance obligations, and build scalable frameworks for ambiguous compliance problems. In this role, you will translate complex legal, regulatory, and self-regulatory obligations into operational frameworks, proactively identifying gaps and resolving compliance barriers. You will own key compliance workstreams and manage multi-faceted projects with long-term objectives, competing priorities, and cross-functional stakeholders. You will partner effectively across teams to align business innovation and cost management goals with compliance needs, driving positive risk management outcomes. You will contribute to gUP’s operational excellence and team culture.

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).

Responsibilities:

• Own individual Enterprise Compliance Priorities (ECPs), defining project-level scope and ensuring global support operations are integrated into corporate frameworks.
• Implement regulatory obligations into workflows, ensuring regulatory readiness is achieved. Advise on the delivering and maintaining compliance, ensuring external obligations are upheld.
• Build and maintain assurance capabilities and controls to drive ongoing compliance and ensure the organization is consistently prepared for mandatory internal and external audits.
• Deploy applied AI solutions to enhance the effectiveness of our compliance operations. Act as a bridge between product counsel, regulatory affairs, RCI, legal, and operations.
• Advise teams on optimal ways to deliver and maintain compliance, ensuring external obligations are upheld while advocating and protecting the user support experience. Author, deploy, and maintain robust policy frameworks and operational compliance standards. Proactively identify compliance gaps and pain points in existing workflows.