We are seeking a Senior Software Developer/Senior GIS Support Specialist to provide development and Tier 1-3 technical support for a large-scale Enterprise GIS environment. This role is hands-on and best suited for a senior professional with deep experience supporting, administering, and enhancing ArcGIS and ArcFM-based systems in enterprise and utility environments.
You will work closely with the internal technical teams and client SMEs to maintain system stability, deploy enhancements, and resolve complex issues across mission-critical GIS applications.
Engagement Type: Contract | Hybrid
Location: Brooklyn, NY
Interview Process: Video
Schedule: Flexible support hours between 9:00 AM – 9:00 PM EST, with rotational weekend support

Important Notes

Local NYC metro candidates only
Utilities industry experience is a strong plus
Candidates must meet all required technical skills
No third-party recruiters or agencies

Key Responsibilities:

Provide Tier 1, Tier 2, and Tier 3 support for ArcGISFM-based Enterprise GIS applications
Develop and implement minor enhancements using:
○ Python
○ AngularJS
○ ArcGIS JavaScript API
○ ASP.NET (C#)
support Landbase GIS applications, including new development and troubleshooting
Deploy and administer ArcGIS Enterprise (Portal and Server)
Administer ArcGIS Server sites, user roles, and privileges
Publish GIS services and manage access controls
Perform system monitoring and performance tuning
Coordinate with server, security, database (DBA), and infrastructure teams
Provide ticket status updates to client SMEs
Troubleshoot and resolve issues reported by enterprise GIS end users
Document best practices and share lessons learned with the broader team

This is an hourly position with opportunity for overtime.

**All Candidates Must be Authorized to Legally Work in the US Without Sponsorship**

Mandatory Qualifications: (Please read carefully. They MUST be shown on your resume)

5-10 years of experience administering, supporting, and developing ArcGIS applications
5-10 years of experience administering and supporting AcrFM applications
Strong development experience with:
○ Python
○ AngularJS
○ ArcGIS JavaScript API
○ .NET (C#)
Proven experience deploying and administering ArcGIS Enterprise (Portal & Server)
Experience with system monitoring, performance tuning, and service publishing
Strong ability to collaborate across technical teams (server, security, DBA, etc.)
Ability to understand requirements and independently support enterprise applications
Strong troubleshooting, analytical, and communication skills

Additional/Preferred Skills

Utility industry experience (electric, gas, or energy environments)
Windows Server administration experience
FME Suite experience supporting regulated or enterprise-scale environments

Technical Skills (MUST HAVE):

ArcGIS Desktop/AcrMap
ESRI ArcMap
ArcGIS Server (Administrator)
ArcGIS Server & Portal
ArcFM
Enterprise GIS and database project administration and testing
GIS software maintenance (ArcGIS, ArcSDE)
Application administration and troubleshooting

Nice to Have:

Tier 1, 2, 3 support experience
Second-level customer support
Solutions architecture experience
Electric, Gas, or Energy Utilities background
Ability to work independently with minimal oversight

Why This Role:

Long-term contract with stability
Work on enterprise GIS platforms supporting critical utility operations
High-impact, hands-on technical role
Collaborative environment with experienced technical teams

Learn more about this Employer on their Career Site

Sr. Software Developer/Sr. GIS Support Analyst

Important Notes