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Job Description
It is the responsibility of the teller to courteously, expeditiously and accurately process on-line and off-line transactions for all types of accounts and services for the customers.
Reports To
•   Branch Manager
•   Assistant Branch Manager
•   Supervisor
Primary ResponsibilitiesÂ
•   Accept retail and/or small business deposits, loan payments, process checking and savings account withdrawals
•   Cash checks
•   Maintain an adequate cash drawer at all times; this includes requisitioning cash when needed and signing back excess cash and mutilated currency
•   Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks
•   Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line
•   Providing additional products including Bank Checks, Personal Money Orders and Gift Cards.
•   May be responsible for bank opening and/or closing
•   Maintains the highest level of confidentiality with all information obtained
•   Promotes the bank’s products and services
•   Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers
•   Comply with all department and company policies, procedures and regulations
•   Other duties as assigned
•   Part time tellers are required to work every Saturday.  Full time tellers are required to work rotational Saturdays
Desired Skills & Experience
•   Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees
•   Mathematical skills
•   Strong communication & organizational skills
•   Detail oriented, high degree of accuracy
•   Competence with computers, telephone, calculator
•   Ability to work in a fast-paced environment & under pressure as needed
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