Temporary Helper, Sample Ops, 11 West

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding for high performance.
• Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales.
• We are invested in your professional growth – you’ll have access to free executive coaching on-demand.
• We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because:

A Day in the Life:

• As the Sample Assistant at 11W, your day is a balance of hands-on execution, cross-functional coordination, and strategic oversight—especially US and Milan Markets. You lead with precision, product knowledge, and a sharp eye for detail to keep sample operations running smoothly across all touchpoints.
• Manage Daily 11W Closet Operations (in tandem with closet counterpart)
• Receive, tag, and check in all samples into Tory Track promptly to ensure easy access for all departments
• Maintain a meticulous closet environment, ensuring daily access, organization, and tracking through Tory Track.
• Manage daily pulls for the shuttle to archive and 499, as well as pulls requested from our basement sample storage
• Seasonally switch product between closet, basement storage, and archive to ensure only current seasons are on-site and available for company use
• Market Support
• Receive, tag, and scan SMS samples across-categories at the start of each market, meeting deadlines for pass off and ensuring accurate tracking across Tory Track
• Prep samples for Milan market, scan and pack all samples ensuring compliance with international shipping protocols and invoicing requirements
• Pre-print shoe SMS tags for factories to streamline receipt ahead of market
• Ad Hoc Project Support
• Collaborate with the Archive team to prepare samples for preservation at the close of each season
• Support studio with product at 11W where Web samples are otherwise unavailable, assist in getting these samples approved for photography
• Contribute to Team-Wide Initiatives: Jump into broader sample needs across runway, style outs, and seasonal lifecycle management to ensure team alignment and continuity
• Every day, you act as a connector between teams, systems, and physical product—making sure that samples are where they need to be, when they need to be there, and in perfect condition

Qualifications

• You’re a proactive organizer with excellent communication skills and a collaborative spirit. You excel at managing physical samples in fast-paced environments and understand the importance of timing and accuracy in supporting e-commerce imagery production. We’re looking for someone with:
• College degree or equivalent experience
• Strong organizational skills with a keen sense of urgency
• Excellent communication and ability to build relationships across teams
• Tech-savvy, comfortable with Microsoft Office, Airtable, Tory Track, or similar systems
• Passion for supporting Sport campaigns and studio operations

To Land This Role:

Why You'll Want to Join Our Team:

How We Work Together

• Adaptable – We change before we have to
• Entrepreneurial – We own it
• Collaborative – There’s no “I” in Tory
• Client & Brand Focused – We put ourselves in Tory’s shoes
• Live the Values – We show up for each other
• Functional Expertise – We’re constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range

Benefits Information

We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all eligible Tory Burch team members.

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.