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Virtual Hotel Customer Service Coordinator

Careers In Travel | Destination Planners
Posted 5 months ago, valid for 22 days
Location

New York, New York 10008, NY

Salary

$35,000 - $65,000 per year

Contract type

Full Time

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Sonic Summary

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  • The position of Virtual Hotel Customer Service Coordinator is a remote role focused on assisting clients with lodging arrangements for various travel purposes.
  • Candidates should be organized, dependable, and comfortable with digital tools, as well as possess a friendly and professional demeanor.
  • Responsibilities include understanding client needs, providing hotel recommendations, managing booking changes, and maintaining accurate client records.
  • The job offers a salary range of $35,000 to $65,000 per year, and candidates are expected to be willing to learn the travel booking process.
  • Joining the team provides a collaborative remote environment with hands-on guidance and access to industry partnerships and hotel programs.

Location: Remote

 

Position Summary

As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service.

 

Responsibilities

Understand client needs and travel preferences

Provide hotel recommendations and confirm reservations

Manage booking changes and follow-up communication

Keep detailed, accurate client records

 

Requirements

Organized and dependable

Comfortable with digital tools and remote communication

Friendly, professional demeanor

Willingness to learn the travel booking process

 

Why Join Us:

Collaborative remote environment

Hands-on guidance and self-paced training

Access to industry partnerships and hotel programs

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$35,000 - $65,000 a year
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